hello everyone, in the company we use Jira service management to allow users to create an issue by requesting a temporary company car. I created the “plate” fields, with a list of car licens...
Hello, looking for some assistance on creating an automation Scenario: I have an automation that currently clones a ticket when it is created on a board. The original issue is created on ...
Hi, Is there a way by which we can add a URL as a comment / set it as a label in a pop-up screen when transitioning an issue? Our requirement is that suppose, once a call status is updated ...
Hi, I would like to create a board based on a user-defined filter, which is displayed in the sidebar (left) under the first entry and there “Boards in this projects”. Procedure so far: I h...
I have time tracking enabled on a project. Last week I was able to create tasks and edit Original Estimate for those tasks. This week, the "Original Estimate" field is still visible, but I ...
I have created company-manage project (jira - business project). When I create the issue I can't select any issue from the same project. I can select only issues from the other projects. I can't un...
Percentage will be calculated based on number of the bug sub task created under stories vs planned stories in sprint. I need to show some percentage in dashboard. Can you suggest is any way achieve t...
Good afternoon! In team-managed projects, when creating a new issue type, there was a lock in the top right corner where we could restrict that issue type to a certain role by default. Now, there i...
Hi All I have a bunch of forms for portal users to select from all under one group in my JSM portal and I would like to create subgroups within that group to help users navigate the forms. Is this p...
Hey all, I'm completely at a loss as to why my query is not returning any rows while trying to do a case insensitive search on the labels field. The query that currently returns 514 rows is: i...
I currently have a system that changes issues from done to archieved on every friday, but that's with a custom status... Is there a way to use and make it automized with what jira has? For example, ...
Original estimate field cannot be set/updated/edited. On new issues stuck with 0m, on old - stuck with values entered early.
Hi, I want to give external users permission to a single Jira service management project. The problem is, that despite only having a service management license, they can still view Software projects...
Hi I've been trying to mention the "Approver" in the comment using JIRA automation but I always get "@unknown". Been using the correct syntax using the account ID and have doube checked the executio...
Hi Team, I have edit and publish automation rules I getting error ( an unknown error occurred please reload try again) plet let us know your suggestions. Jira version 9.12.18 Jsm : 5.12.18 Automa...
After successfully connecting our Confluence Datacenter to Entra using the Atlassian documentation I am now trying to do the same with Jira. So far i have not been able to find anything tha...
I want to import epics, stories, etc into Jira I have a test csv with only two items (and a few more fields than these, but this is what matters) Issue ID, IssueType, Summa...
Can we configure two-factor authentication without using Atlassian Guard in the Jira Cloud standard plan Regards, Prasad
I have created jira plan for the team with some custom fields. However when I share the plan on confluence (copy pasting the share link on confluence), the displayed jira plan does not have the custo...
Hi, I am trying to do some cleanup on our Jira software project and I'm currently blocked on an issue where I have tickets in an inconsistent state. Those tickets are not visible in the backlog, hav...
I am trying to setup Jira issue collector for one of our projects. Is there an option to setup two-way communication with the reporter (non jira user) and the assignee? What I have in my mind is : fo...
Dash board with available hours, allocated hours, spent hours for each Engineer on monthly to check the loading of all the engineer.Dashboard with time spent on each activity like test case, test exe...
Hi, We have received the email below: Expiry dates will be added to existing API tokens: What's changing? • From March 13, 2025, existing API tokens created without expiry will be a...
Perhaps the answer is no this cannot be done, but I have an automation that does the following: When a ticket transitions status, create a new ticket. In a branch; for all created issues, And: Copy ...
I need to display set of custom fields based on project role and current status of an issue. for eg, If current state is pending approval, while transiting to next status. in pop up screen we need ...
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