Original estimate field cannot be set/updated/edited.

[Deniss Bulbuks]

Original estimate field cannot be set/updated/edited. 
On new issues stuck with 0m, on old - stuck with values entered early.

[Prachi Bolar · Accepted solution]

Hi 

There seems to ongoing issue with this field and due to which the field is not operational

To further check Please contact https://support.atlassian.com/ so that team can further see the instance and identity this 

Thank YOu,

Prachi

[Simon König]

Hi @Deniss Bulbuks ,

There seems to be a problem on Atlassian site so I encourage you to raise a ticket. There is a surge of similar questions, see: https://community.atlassian.com/t5/tag/original-estimate/tg-p .

If more people raise awareness to Atlassian, this should get fixed faster. Reach out to them.

KR

[Vishal Biyani]

@Deniss Bulbuks 

if you are not able to update original estimate fields, most likely your jira admin has not given your user/role, the required privileges to update this field.

[Deniss Bulbuks]

@Vishal Biyani everithing is OK with permissions. Project leaders has acces to edit issues/work on issues. I have admin rights, and also cannot edit Original estimate field.

[Vishal Biyani]

Go to project settings -> permissions and check if Admin role has right to edit original estimate field.

As you have mentioned, if folks with Project Leaders role have access to edit the issues and not admins, then you won't be able to edit it.

Give yourself the edit rights for edit issues and see if this works.

[Deniss Bulbuks]

@Vishal Biyani All mentioned roles and users have access in Project permissions, can edit all of the fields presented in issue, except Original estimate

[Vishal Biyani]

one clarification in that case,

At the time of issue creation can the original estimate be updated?

I now understand that none of the users or role are able to edit original estimate value.

[Deniss Bulbuks]

@Vishal Biyani at issue creation step there is no original estimate option. New issues are created with 0m Original estimate. Original Estimate must be set after issue created by Project lead (this worked untill today morning (03.03.2025), no changes in project/system configuration was made)

[Vishal Biyani]

thanks for sharing the details. in this case, I have no more ideas why it stopped working for you,

[Vishal Biyani]

@Deniss Bulbuks 

Looks like others are also facing issue. Looks like some bug got introduced recently impacting users.

You can check this link and this where others are reporting similar issue