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Questions
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Hi, We have accidentally deleted some of our developer accounts. Is there any method to recover their profiles? and if we create new users with the same email address would that help to recover their...
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Hi Community, I need to see a limited values in the value picker for a custom field depending on the role of a user or the value of a custom field. Is there a function for this case scenario or and...
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Dear All, Good Morning! We want to add department, sub department and division to all users. We are using default Jira and Confluence and do not have any integration wit...
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Hi All, My case scenario is that I need an automation rule to edit a custom field upon ticket creation based on another field value. Unfortunately I do not see the field value picker from issue fie...
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Today some of our users started facing the below issue. 1. Logged in and navigated to the `Your Work` page 2. Clicked on Create Result - Nothing Happened Also, if the user navigates to th...
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Im trying to edit my workflow, and stuck on last steps. (jira, classic software project, imported KanBan WorkFlow, edited a bit...) In WorkFlow edit: Trying to connect my “incoming” box “Backlog” t...
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The logic is simple: "If Original Fix Version is null and Fix Version is not null, set Original Fix Version to Fix Version." I can get the value of Fix Version/s using "issue.fixVersions". I can g...
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I have a Jira project running. Some of the users were unable to log in to Atlassian or have lost their passwords and now cannot log in. How do I get their accounts reset so they can inter...
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Hi there, I would like to add a mandatory field to 1 project only. I had issues in the past that broke all the other PROJECTS because ticket was requiring this field Field is a ...
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When I try to transition my open helpdesk issue to completed (or any other state) I get the following error... TypeError: a.className.match is not a functioncaught (in promise) TypeError: a....
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I have created an Issue Security Scheme which allows users with the 'restricted user' Project Role to work on Issues based on this documentation https://confluence.atlassian.com/adminjiraserver0...
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Olá, O cliente não está recebendo as notificações sobre a solicitação que abriu em nosso portal. Passos para reproduzir: Portal público, ao criar uma solicitação o cliente deve inserir seu e-m...
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Hi Team, Is there a way to search duplicate subjects which are creating duplicate tickets ?
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My team’s Sprint has completed and the software has successfully been developed. We are currently operating in a maintenance mode. What’s the best way for the team to track and to show credit for the...
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I have labels on the Epics in my project. Is it possible to search to get all the stories in each of those epics? Right now, the search just returns the epics with the labels, not the stories.  ...
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I've modified my summary field to include the project key, year, and I want a rolling counter as all issues are created. I can't seem to find an ideal way to store a global value that all issues wit...
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By default Jira only allows one email address to be stored in profile. we have business need to send out email to two emails IDs for a single user ( client email and company email). With use of user ...
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As an ORG and Site Admin, How i can give access to the other person for the same rights ( Org and Site Admin) as i am not able to see the option to give another person Org and Site Admin Access.
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So every year the HR department gets a long list of managers and salespeople from the Active Directory and sends them a link to a Jira form - the Ethics Questionnaire. Most people fill out the ...
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Hello Community, I am requesting the swarm intelligence of our community. To set a custom string field through myGroovy isn´t that hard but its different if you try to set a specific single select v...
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project = WECONNECT AND (status was not “in Approval” AND status was not “Released” AND status was not “Done”) AND status changed to "in qa" during (startOfWeek(1d), endOfWeek(1d)) OR (status was n...
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Hi Community, In our JIRA project we would like to create a calculated customfield to prioritize issues and need your input for the realization. Here is the situation: We have issuetype A and issu...
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We have a custom template project, for which in plugin development we are required to configure project specific user from available list of project specific users only. How to get only project sp...
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Hi, we have to connect our shared-mail-box to Jira Service Desk with incoming mail handler. At the moment we have the following problem: -If user is not a Jira User, technical user will be set. -...
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Hello I want to check a radio button value with a groovy script. My radio button custom fiel ID is 15002, can have 3 choose : none, oui, non. If value is on "yes", I want a true return He...
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