Hi, The rule I want to create is when a task is transition to "Testing" then duplicate the task from one Agile board to a Kanban board I have in the project. The options I see in action is duplicat...
Hi Atlassian community, Sherry here, one of the engineers from the Jira automation team! Lots of people have been asking about one of our new features which allows you to: Sum up logged hou...
Hi all, I've run into the following issue and wondering if anyone has ideas how to overcome it: Use case: on creating (or editing) an issue, I want automation to listen for the user chan...
Hi everyone, I am trying to get the index of a custom field value. What will be the right syntax? {{issue.CustomFieldName.value.id}}
As mentioned in description, I am planning to create a JIRA project where I need the results(new task) to compare the data between already existing filter with the local network drive and then pop th...
Jira/Apps Versions: Jira Server: 8.8.1 Automation for Jira: 7.1.14 JQL Search Extensions: 3.1.3 Description of the automation which I want to accomplish: Trigger: On change of "Customer Name"...
TL;DR - What's the difference between Service Desk Project -> Project Settings -> Project Automation and Service Desk Project -> Project Settings -> Automation? I'm trying to p...
Hey, I attended the webinar on June 11th, and was very happy to hear you now have the option to sum numeric fields from subtasks to its parents. We are using Original Estimate field and when ...
My team is annoyed by many jira update notifications they get when Automation for Jira populates/updates custom fields. As a scrum master, I have setup various custom fields to keep track of who or ...
...he 3rd and 12th highest vote-getters in our public tracker. All up, we’ve resolved 188 votes over 24 tickets! Everything ranging from aggregation functions to extra date manipulation, we’ve got you c...
All, My customer use case is to set the Team field to value 1215 when the issue is created if the Team field is left empty. I've tried a couple of different approaches but none is working as h...
I'd like to: Take a main issue And when it's sub-tasks or linked "is blocked by" issues have a field change on "Start Date" or "End Date" Find the earliest "Start Date" and latest "End Date" of t...
Hi I have a multi-select field called "Teams". When the issue reaches the "Ready for Dev" stage, I want to create a subtask for each option selected in "Teams", populating a single select "T...
I would like to create a Jira Automation Rule that when triggered the action is to create an incident in Statuspage.io Is there a way to create an incident in Statuspage.io for a Jira Automation Rul...
Hi, Would like to customize the icon associated with the Automation action Is this doable? thanks, David just seeing the lightning bolt at the moment
Hi there I've created a Project Automation rule to create a new sub-task when certain conditions arise. If a new sub-task is created then I would like to set a custom field, which is of type "User ...
Hi, I'm trying to make a custom report for satisfaction and other details using the automation tool. I'm in need of an array or a method in which to parse all the tickets using a query and th...
Hi there! I am trying to setup an automation, which parses github PR webhook payload, finds an issue based on this payload and comments under the issue that a PR is opened. Unfortunately I am facin...
Based on the documentation I've found the answer SHOULD be yes, but the documentation has fallen prey to the documentation system Atlassian is using for all of their products, which essentially 404s ...
Hi, I have many customers that are looking to sum up Story points and other custom number fields from stories to their epics. Waiting for this feature to be deployed: https://codebarrel.atlass...
Hi all, This page is meant as a one stop shop housing all resources for Jira Cloud automation. What is Jira automation? If you didn't know this existed, you are in for a treat. Jira...
Most automations work with individual issues but it is sometimes useful to copy information into a sub-task from it's parent issue. How do I copy information from a parent issue into a sub-task?
Hello Community, I am trying to set a simple rule: If I have "myString" in a comment then assign this ticket from "GorgeousAssignee" to "AwesomeAssignee" Send an E-Mail to "AwesomeAssigne...
My company uses Jira Cloud with GitLab integration. Every time merge request in GitLab has the Jira issue key added into it, the GitLab integration adds a "mentioned on" issue link, as shown below: ...
Hi all, We recently ran a webinar called Getting started with automation in Jira. There were thousands of attendees and a ton of questions! We didn’t get to answer them all on the day so we have co...
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