Copy a Insight Custom Field from a linked issue with a automation rule

[Marco Brundel]

Hi,

I have an automation rule that is filled as an issue picker field, the chosen issue is linked to the issue in which the issue picker field is filled.

Then I will copy the values ​​of various fields from the linked issue in the same rule.
Using {{issue.issuelinks.first.outwardIssue.description}}, {{issue.issuelinks.first.outwardIssue.customfield_14762.key}} etc.

This works with all my fields except an Insight Custom Field.

How can I get an Insight Custom Field in this situation?

Regards, Marco

[Céline Manca]

Hi there,

I have a similar issue  on Automation cloud but the other way around.

How to copy an Insight field value to a Text field ?

I have tried the following but obviously it's too easy and not working :)

{
"fields": {
"customfield_10050": {{customfield_10043}}
}
}

customfield_10050 = my text field

customfield_10043 = my insight custom field 

Thanks for the help!

[Howard Nedd]

This could possibly be your solution https://www.youtube.com/watch?v=R-rIPVxoLgw

[Marco Brundel]

@John McKiernan Maybe a bit cheeky to mention you, but do you know a solution for my situation?   greetings, Marco

[Bill Sheboy]

Hi @Marco Brundel 

Would you please clarify what is not working?  That will help the community provide ideas.  Thanks!

Best regards,

Bill

[Marco Brundel]

Hello,

I cannot get the copying of an Insight custom field from a linked issue to work. So I am looking for how I can copy the value of an Insight custom field from a linked issue.

Regards,

Marco

[Bill Sheboy]

Thanks, Marco.

I am not using Insight, but when I am trying to find/confirm a specific smart value, I use the REST API to pull an example issue and then confirm the value in the JSON.  Here is the how-to article for doing that:

https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/

__Bill

[Marco Brundel]

@Bill Sheboy 
Thank you for the information. But my problem is not that I don't know the name or value of the field, but that the " {{issue.issuelinks.first.outwardIssue"  function doesn't work on an Insight Custom Field.
So I am looking for how I can copy the value of an Insight Custom Field from a linked issue.

Regards, Marco

[Bill Sheboy]

Hi @Marco Brundel 

I believe .first() is a function for lists, so have you tried:

{{issue.issuelinks.first().outwardIssue}}

And if you know there is only one value you can use:

{{issue.issuelinks.outwardIssue}}

Best regards,

Bill