Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,285
Community Members
 
Community Events
165
Community Groups

Does anyone know when Atlassian plans to sunset Legacy Automation?

I am asking because we use both Legacy and JIRA Automation in Jira Service Desk (Cloud). Some of the rules we have in our legacy automation relate to automation for Atlas CRM plugin. I did not find that functionality in JIRA Automation. I know the legacy automation page states they will move our rules over when the time comes, but they would not be able to move those rules if the functionality does not exist. The Risk is that our apps would break if the Legacy automation went away before Atlas CRM added their automation to JIRA automation.

I have contacted Atlas CRM support. But I want to make the community aware of this in case any one else is using the Atlas CRM automation for JSD that is only in Legacy Automation. 

Here is the link to the JSD automation Atlas CRM incorporated this year.

https://www.atlascrm.io/documentation/jsd-automation/

1 answer

1 accepted

2 votes
Answer accepted

Fatih here, developer for Atlas CRM.

 

In the legacy automation we see the following message:

You don’t need to do anything, we’ll move all your rules into Automation for you when Legacy Automation is deprecated in the future.

It is unclear if this will also support automation by apps. We are following what Atlassian is doing and we will definitely look into the new automation is Jira Service Management (formerly known as JSD).

Thank you Faith! Hopefully, no surprises.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Automation

Jira Automation: Sum Up Story Points Roundup (Initiatives -> Epics -> Story/Tasks -> Subtasks)

Hi Everyone, In this roundup we combine all the jira automation rules to sum up story points across different issue types. We start from the lowest level, summing up story points from sub-tasks t...

1,848 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you