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Clone an issue do not transfer attachments

carlos.sanchez
carlos.sanchez
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November 23, 2020

Hello all, 

I've been always using "legacy automations" in Jira Cloud. Now I've started using the new "Automations" and they are really nice but when I clone any ticket from the automation, the attachments aren't also transferred is it a bug? Am I missing something?

 

Thank you, kind regards.

Carlos.

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Marlene Kegel - codefortynine
Marlene Kegel - codefortynine
Atlassian Partner
November 25, 2020

Welcome to the community, @carlos.sanchez.

If you want to clone issues including attachments, you can try our Jira cloud app Deep Clone for Jira. 

You can also automate cloning by creating a Deep Clone post-function.

Don't hesitate to get in touch with our support, if you have questions or feedback.

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Tom Williams
Tom Williams
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November 23, 2020

Not what you want to hear but this feature is on Automation backlog: https://codebarrel.atlassian.net/browse/AUT-1030 

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