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Clone an issue do not transfer attachments

carlos.sanchez November 23, 2020

Hello all, 

I've been always using "legacy automations" in Jira Cloud. Now I've started using the new "Automations" and they are really nice but when I clone any ticket from the automation, the attachments aren't also transferred is it a bug? Am I missing something?

 

Thank you, kind regards.

Carlos.

2 answers

0 votes
Marlene Kegel - codefortynine
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 25, 2020

Welcome to the community, @carlos.sanchez.

If you want to clone issues including attachments, you can try our Jira cloud app Deep Clone for Jira

You can also automate cloning by creating a Deep Clone post-function.

Don't hesitate to get in touch with our support, if you have questions or feedback.

0 votes
Tom Williams
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 23, 2020

Not what you want to hear but this feature is on Automation backlog: https://codebarrel.atlassian.net/browse/AUT-1030 

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