Hi, I have 2 policies setup: 1. Users in the local directory as "default policy" and "nonbillable" 2. A SSO-enforced policy which is "billable", and it also has the "default policy" t...
Hi, we are trying to set up the service desk customers for our internal customers from our business (all of which are on our AD). we have Atlassian access set up with user provisioning ...
I'm alreadt attached to Org A and then on the same login I got a a request only for bitbucket from Org B. If I accept Org B's invitation, Will Org A know about it and my activity on Org B?
Our company needs to make a critical decision to move to the Atlassian Cloud, or another option. A requirement is to be able to set up multiple iDPs. We have an on-prem Confluence instance that...
Hi, our user management is restricted. So new users can be requested but have to be approved by Admin. Admins get notified via Mail when a new user is requested. Is it possible to send an a...
I am testing the Google Workspace integration for my organization and would like to know if there is a way to sync all users and groups. The options I see are: 1. Sync all Google Workspace users to...
I'm trying to add an email domain from admin for Jira Service management. I have copied the name in the Host Record field and Record Value to the Points to field on my websites DNS record. But the D...
We have two Azure AD Can I connect two Azure AD Atlassian Access? Thank.
Hi, I want to export my users from Atlassian access but in my export i want to have the attributes like job title, department, based in Is there a possibility to export the users with this inf...
Hi, my business account has been deactivated from atlassian. From the admin page for the account in the user directory it is not possible to reactivate it and there is no explanation for why this ha...
Hello Community, I tried to create a Jira cloud instance and due to delays my account was deactivated, I tried to reach out to Admin.atlassian.com so i can enable it, but unfortunately i can't access...
My e-mail is sgalic00@fesb.hr I have sent access request for Jira to admin on udemycourse.atlassian.net, but I didn't get any e-mail from 10 days ago. Can you help me please with these pr...
I'm planning on changing my IDP from Azure AD to Okta, should I create a second IDP or should I just edit the existing saml form with the new values to change providers? Additionally we are changing...
Hello, My colleague who is the one that created the work environment and invited me to join cannot access her account anymore as it has been deactivated. Can you please help to check ...
Hi everyone, our customer has the issue, that he cannot see the ticket description of some tickets. The content does not load. Anyone else facing this issue? Many thank...
Hey, We have recently enabled SSO and now would like to sync a group from Azure AD into Jira for customers only. If I enable provisioning in Azure AD for this 1 group, will it affect the Atlass...
Hi Jira Support, We have our Atlassian Jira already SSOed to our Jumpcloud AD. I would like to seek assistance on if it's possible to automate license and project assignment to end users once t...
Hello Team, Could you please help me with the list of responsibilities which Site and Org admins can do in Jira Cloud. Regards, Tanu Ranjan Bharadwaj
Hello everyone I have a plugin developed by me and it is installed in a jira with version 8.4 it works perfectly well but I have another container server on which I have just upgraded jira to versio...
Hi @Angélica Luz , Same issue coming with my colleague, email id are 1- jaya.dubey@srmtechsol.com Can you please check this id. Thanks and appreciated
For existing space unable to add permissions based on group
HI everyone, I am an Org and Site Admin within Jira / Confluence and I want to revoke the org and site admin permission of another useraccount. How can I do this? &...
I have users with two different email test.tester@***.au - Normal login through password test.tester@***.io - Atlassian Access I wanted to merge the external email (test.tester@***.com...
Hi! I'm currently working on deleting/deactivating users using API. business domain: sampletest.com sample scenario: email sample: name.last@sampletest.com created this sample user in po...
We have 16,000+ users in Atlassian Access, but only 3400~ in Atlassian Confluence. I can make a list of the difference, to identify the ones that never use Confluence. Is there a way to b...
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