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Deactivated account

Hello Community, I tried to create a Jira cloud instance and due to delays my account was deactivated, I tried to reach out to Admin.atlassian.com so i can enable it, but unfortunately i can't access it until i log in. How can we re-enable it ?

 

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Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 01, 2023

Hi @Charbel Jarjour , are you an Org Admin yourself? Is your Atlassian Access connected to an identity provider?

Hello Dave, Thanks for replying

Unfortunately I'm not connected to identity provider, I created an instance through my personal email/account. And I can't access the admin site, I need to login and my account is deactivated 

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