Hello everyone! I'm Rene from Atlassian Cloud Support. I noticed that although our bug tracker jira.atlassian.com is well known by most people, we do not have any single place where it is pos...
I submitted a service request nearly four days ago. However, I haven't received any updates on its status. "CA-2994785 " "JST-1004943" I've checked my invoices on https://support.atlas...
Why is it taking so long to verify my domain. Is there a faster way to verify my domain?
Looking for any insight/experience in setting up Azure/Entra for both user provisioning and single sign-on when most users have at least one subdomain proxy address and some have multiple proxy addre...
Hi There, My organization currently has Jira Premium which allows only one identity provider (IDP). Reading Atlassian documentation (Add identity providers to connect users | Atlassian S...
Hello, Currently i set up SAML configuration with my adfs and it works for one email domain. I claimed a new domain, allow it to connect to my JSM but when i try to connect to JSM with this domain ...
We want to connect our Atlassian Cloud products to our AD. During setup, we receive the instructions that: Plan for downtime to set up and test your SAML configuration Let your users know they won...
Hello, please i want to ask about integrating our company ldap to atlassian access is it possible without an identity provider please if you have further information dont hesitate to send them
Looking at these lines from this page made me worry: Make sure you’re an organization admin for Atlassian ... If your Google Workspace admin access is revoked, your Google Workspace syn...
how can I set up a host for Jira Cloud rest api testing? https://prnt.sc/D8b9_CsX1xM8
I'm looking to increase security, but setting smaller idle timeouts in Atlassian access. Will that also cause OpsGenie to log out? and are the settings different for mobile devices?
Our company is going through rebranding/name change and we need to change both our UPN and email addresses to the new domain name. From what I have read, it seems if you already have SSO established ...
We are in the process of moving Jira and confluence to cloud. However we decided our bitbucket to move to the datacentre. We want all these three products to be authenticated through the Atlassian Ac...
While I was trying to migrate from the server to the cloud on confluence, I did not migrate the plugins. While all the heading were there but there was no data inside the page. And I could see most o...
Dear community, Is it possible to keep Jira Software in Cloud and shift to Server for Jira Service Management and Conflunce? In case not, and all Atlassian Products need to stay either in Cloud o...
Is there anywhere that I can see access information of External users. The audit log has it for internal users but nothing is showing for external users
Hi all, New to the community and JSM, couple of hoping quick questions as can't work out a solution here ... 1. How does the "All users from Azure AD" get built, is this derived from from all the u...
Hi, I would like to set up a SAML connection between Atlassian Cloud and Okta, but wait a few days before enforcing it on my users (in the relevant authentication policy) What exact...
Hi, I have been looking for some time in the Atlassian documentation for more information on the individual Enterprise Applications and their functions. When we set up Atlassian Access (with or witho...
Where would one find tech support for this kind of issue? Thanks!
Hi there We provision users for customer access to JSM using their primary username, @domain1.com. However, for company branding reasons, some of our users have their primary outgoing SMTP set ...
Hi, I have been reading about the Suggest Changes options for Cloud sites especially for accounts that we have not verified domains (mainly customers/consultants), however I do not see that ...
We are trying to do some cleanup for groups that contain disabled users. We need to remove disabled users from groups when the disabled user has been disabled for x number of months. I"m not c...
In today's busy business world, it's super important for companies to manage user identities effectively. If your organization uses Atlassian Crowd to handle lots of different apps, it's like making ...
Hi everyone, What end date do each of you use when you have deployed or completed an issue? Or do you use the last day of the sprint?
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