I'm having 2 issues with my Jira Product Discovery account: I want to add an additional creator. I have 3 free creators and when adding an additional one, I get the information that I have to pay f...
Hello everyone, I have a question regarding the license. We're working with the free plan rn (10 Users) and we're expecting expansion in the team and 5 more will join. So in total we will be 15. Wi...
I want to automate JSM administrative tasks like creation of admin user while logging for the first time in JSM instance, license addition/upgrade, asset-azure integration. There are REST APIs for o...
...bsp; We're currently paying for a licence for these users and want to remove this licence from each of them. However, the UI won't allow this. Here's the view for one of the users. Note that t...
We used Tempo Timesheets with Jira (Cloud) for years. We paid for a regular license, per user. A couple of days ago Tempo stopped working. The plugin page is accessible from Jira, all Tempo settings...
Just wondering if there is a big difference between the evaluation license vs. the full license. Our subscription ran out while we are waiting on a license key from our reseller so I'm thinking about...
Hello, I have a situation where many users join to work on projects for a specific period of time (for example, a few people might join to work on something for 2 months). Is there an option to prov...
Hi Team, Greetings!! JIRA, Confluence, JSM - Cloud Subscription. Currently, my company is using Jira & Confluence for 600 users and JSM for 200 users. We planning to reduce l...
Hello, I received an email to verify the eligibility of the Community/Academic license for our organization, when I follow the verification steps, in the Nonprofit name or Registration ID* question ...
We upgraded Confluence Server from 7.19.19 to 7.19.21. After the upgrade we got the attached error message about our license being expired. Is there any way to apply this patch even though support fo...
Hello, I have connected a confluence space in the project page section of a Jira Software Project. If a user, that is not licenced on confluence click on join button in the project page section t...
Hello, running Confluence on-premise as hobbyist. My license have expired at Feb 2024. How to proceed to upgrade from version 8.5.5 to latest 8.5.8 ? Thanks!
Hello everyone! I recently joined Open Source Consulting, an Platinum Partner, as a digital marketer. I'm expecting to gain so much valuable information from the community, and I hope to share plenty...
Our issue is that, for some reason, we can't add more than ten different drawings on the free license. I asked draw.io, but their only restriction is less than ten users (we have four). The system cr...
We are a small nonprofit that had been using Server for our Confluence and Jira instances. When Server was announced to be on its way out with no word on nonprofit pricing, we like many nonprofits we...
Hello, we are thinking about using Atlassian Intelligence to help end users search pages in Confluence. Currently only the editors of confluence content have confluence standard licenses. The majori...
Hi Team, Today, I received fake invoice email from Atlassian with PDF. FYI, I have never purchased any product of Atlassian. Below is the message I received - Thanks ...
We have both JSM and JSW DC license on same instance. Our JSW license expired during weekend which disable creating issues in JSM also, we solved it by getting trial licenses on JSW. Do we ha...
If I have a 100 user standard JIRA license and I pay say US$815 per month (US$8.15 X 100) and price of a 3rd party addon is priced at US$1 per user Should I blanket pay US$915 (US$815 + 100 X $1)&n...
Good morning, I need you to confirm a question I have in my head although I think I know the answer. Let's imagine that we have two Jira Cloud Sites independent of each other. In the event that a u...
Good morning people, Let's imagine that I have 50 Cloud licenses for Jira Software and that I decide to expand the number of licenses to 100. How long does it take for this information to be updated...
...o the one Workspace and to assign them to tasks without them needing to have their own licences?
I am an Org and Site admin for our Atlassian instance and need to assign myself a Jira Product Discovery license (which I though I would have as a site admin anyway) but I am unable to change my acce...
Will there be any impact on my Atlassian starter suite when the Starter licenses expire on the 15th (other than the lack of support). I find having the suite locally +useful for my development work ...
Hi team, Recently, our BAMBOO's license got expired , and meanwhile we get new license, now I have to generate "Personal Access Token" for a user. But when I tried to do it form the User's profile, ...
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