Hello, i have reactivated the access for a User, but he cannot log in due to not recieving the confirmation mail. We have tried to reset the password, in hopes of that solving it, but he did not rec...
There seems to be a serious issue when a Two-Factor Authentication device is changed; it seems the change is not persisted, and my old token stays valid instead of the new one. Earlier in the year I...
The number of users belonging to a group retrieved from the API (https://developer.atlassian.com/cloud/admin/organization/rest/api-group-groups/#api-v1-orgs-orgid-groups-search-post) is different fro...
Dear Community, let me give you some context: I've got customer who is using Jira and Confluence in Data Center hosted on their AWS. They have authorized company domain and run it with Atl...
Hey Guys, So I was checking and testing around on our instance, basically, we do use Atlassian access to provision users on our Jira, and sometimes we do have guest users from the AAD side(Microsoft...
Ever since we transitioned to Single Sign-On (SSO), new users are no longer automatically enrolled in our "jira-users" and "confluence-users" groups. Instead, they are included in groups synchronized...
How can we implement 5Why RCAs through JIRA workflow process?
Hello, Currently i set up SAML configuration with my adfs and it works for one email domain. I claimed a new domain, allow it to connect to my JSM but when i try to connect to JSM with this domain ...
Olá! Me chamo Gisele Fernandes, Trabalho na Fiocruz, a qual possui cinco licenças educacionais perpétua. Porém, estava sob outra administração, e há necessidade que se faça uma mudança de e-ma...
All I want to do is update the "Full Name" field of user, using the REST API. Our environment: - Atlassian Access, JIRA and Confluence - claimed domain with all our users. All managed a...
Currently, we have only site admins on the settings -- administrators, so we have no way to link our SCIM push groups , or assign product access. Also no way to engage a support ticket, just this com...
When I go to User access settings I see no option to edit. How do I stop users inviting people in, so we can manage requests through our IT Service Desk? I am using guidance from How to restric...
Howdy, I have a small little Atlassian org that I've had for years. I had my company Microsoft account linked to it and set as the Org Admin, but was recently let go. I wanted to set up ...
Hi, Our client legal team went through Atlassian EULA terms & conditions. They are requesting for the call with Atlassian legal team to check the mutual agreed t&C as per their business requ...
Hi All, We've had an issue with our SSO provider configuration and now we're unable to access any of our Atlassian services. I can't reach to support as we need to be logged in to do so, and my perso...
We've managed to lock ourselves out of Atlassian Cloud due to misconfiguration in the Identity Provider and due to that, can't also reach out to Atlassian Support to get this fixed. What would be th...
Good afternoon all I have implemented forms for a service management project, in order to have conditional fields shown when a value from different fields are selected. The forms works exac...
I`m trying to deactivate some unused account form Directory-Manged accounts and I don`t have the button Deactivate available to use.
For security policy reasons, the company does not use an identity manager in the cloud, and that is why they use LDAP. How can I integrate this with Atlassian Access?
Can anyone help me explaining how can we integrate Azure AD(Entra ID) with our Jira. I think Jira is Updated now and Administration in Security seems new and it has no videos in Atlassian You tube C...
As an Org admin to my JIRA site am unable to reactivate or give an access to a previously deactivated user ! can you pls advise
I want to grant access to a user to help me manager all features with the exception of user-management and billing Currently all the administrators role and administrators, jira-administrators also ...
We want to connect our Atlassian Cloud products to our AD. During setup, we receive the instructions that: Plan for downtime to set up and test your SAML configuration Let your users know they won...
Hello, please i want to ask about integrating our company ldap to atlassian access is it possible without an identity provider please if you have further information dont hesitate to send them
Hi Community, I am wondering if there is an endpoint to get the list of products you have on your Domain, There is an export csv function already but I wanted to make an automation for a quarterly a...
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