Atlassian Access

Problem description The Default Atlassian Cloud OIN application available on Okta doesn’t provide admins a way to customize the attributes sent on SAML SSO authentications, the only customization a...

• Article
• atlassian-access
• cloud
• okta
• saml
• scim
• +1 more tag...

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

• Article
• active-directory
• atlassian-access
• audit-log
• cloud
• domain-verification
• +5 more tags...

Hello Access Community! Here is the compilation of the how-to video tutorials that cover Atlassian Access features and how to set them up: [Video] How to verify your domain [Video] How to set...

• Article
• atlassian-access
• cloud
• identity-manager

Hello, How does access licensing works? Do I pay for EVERY users, or only user that is agent? In my Active Directory there are around 300 users, but out of that it's only 10 agents. Do I pay for ...

• Question
• cloud
• identity-manager
• identity-manager-cloud
• jira-service-desk-cloud
• jira-service-management-cloud

Hello,   We want to verify the domain  but it has been claimed by a different department in the org (We don't know which department though)    What can we exactly do? &nb...

• Question
• atlassian-access
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

We are setting up SSO to sign in our users to the customer portal. Currently the way we have it setup: Using IDP-Initiated Flow to SSO users in Azure into Atlassian Cloud. We have run a test within ...

• Question
• atlassian-access
• cloud
• identity-manager
• identity-manager-cloud

I have a case that we have an OKTA group we use to grant access to a project.  In this use case, the product is Jira Work Management.  When I remove a user from the access group, it disable...

• Question
• atlassian-access
• cloud
• identity-manager
• identity-manager-cloud

I knew this was scam but what are you doing about it. 

• Question
• atlassian-access
• cloud

Buen día a todos, varios usuarios de mi organización no pueden ingresar en Jira...les aparece el siguiente mensaje : Request Id: 084d8cd0-39ed-4200-9e50-16a0362f4000 Correlation Id: a013ab85-4f3c-4...

• Question
• atlassian-access
• cloud
• jira

Hello, we have a customer who uses Atlassian Access with AD sync to provide product Access to Confluence and Jira. What happens if they exceed the limit of paid Atlassian access user tier? Will the...

• Question
• atlassian-access
• cloud

Hi,   We currently manage multiple sister companies (let's say Alpha and Beta) Users in these companies are managed on the same Azure AD tenant (alphabeta.net), but use different email domain...

• Question
• cloud
• identity-manager
• identity-manager-cloud

When I add customers (we have invite emails turned off), I can't find them in the "Portal-only customers" screen in order to migrate them to Atlassian Accounts.   Do the invites need to be acc...

• Question
• atlassian-access
• cloud

...etting redirected to the below mention url: https://alm.accenture.com/wiki/login.action?os_destination=%2Fpages%2Fviewpage.action%3FpageId%3D543751284&permissionViolation=true    Please h...

• Question
• atlassian-access
• cloud

Hello, I am trying to determine a best solution to "notify" system administrators when they are responsible for granting access for new employees. Some administrators are non-IT personnel (ie: Finan...

• Question
• atlassian-access
• cloud
• identity-manager

My teammate has been trying to sign up for an account for Trello but received an email that "Your administrator has configured the application Atlassian Cloud SSO to block users unless they are speci...

• Question
• atlassian-access
• cloud

Hi Atlassian Team, I generated API Token, following this documentation Link I used that token and the email which generated the token to get audit records, following this documentation Li...

• Question
• jira-software-cloud
• jira-software-server

Hi i have a question about Atlassian Access + Jira Service Management + SAML SSO.  We are currently in the process of setting up SAML SSO + Okta for our Atlassian set up for our internal users ...

• Question
• cloud
• identity-manager

I really wonder why Atlassian doesn't provide documentation for WHAT IF for all possible scenarios when  suspending deactivating deleting removing users, either for managed accounts via A...

• Question
• cloud
• identity-manager
• user-management

Hi Team, We are trying to find some REST API by which we can give user access to different Atlassian products like JIRA, Confluence etc. using Atlassian Admin Portal. Below is the Atlassian Admin Po...

• Question
• atlassian-access
• atlassian-sdk
• atlassian-support
• automation
• cloud

In June of 2023, we launched external user security which enables you to apply security controls to users who collaborate with your company but who you don’t manage in your Atlassian organization...

• Article
• atlassian-access
• cloud
• security
• test

I need instructions on the configuration settings for a database import.  I have mapped fields to another object.  I have noticed that the import does not "clean up" or remove mapped fields...

• Question

There are features from the table https://support.atlassian.com/organization-administration/docs/what-is-an-atlassian-organization/ As far as I understood from the article, Atlassian Access hav...

• Question
• atlassian-access
• cloud

Hi There,   In below article I see how to configure the Atlassian cloud with Ad using Azur AD. https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-provision...

• Question
• cloud
• identity-manager

Hello I have a strange behaviore by setup user and group provisioning with azure I installed Atlassian Cloud Enterprise Application setup SSO --> fine setup User and group provisioning works ...

• Question
• cloud
• identity-manager

We need some point of contact from Atlassian cloud team to get clarification on the GDPR and Compliance related queries. Without this we can't move forward in the cloud migration

• Question
• cloud
• identity-manager

See eg. https://jira.atlassian.com/browse/JSWSERVER-16396  

• Question
• atlassian-access
• cloud

• Question
• atlassian-access
• cloud

Our current each Atlassian tool (Jira, Bitbucket, Confluence and Crowd) uses its own 2FA Plugin for Multi-Factor Authentication. Each tool also uses Atlassian Crowd as the User Directory and Crowd ha...

• Question
• atlassian-access
• cloud