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Discussion List
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how to add github.io page as a domain in jira cloud
I'm trying to add a domain into my Atlassian Jira. I want to use free hosting and hence trying to add my https://xxxx.github.io account. But atlassian is saying invalid domain. Is it possible to add github.io domain to atlassian. I have a static website.
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Add a form or selection in front portal for supervisor to choose before click "Approval"
We want to add a form in user portal for supervisor to make a selection before supervisor click "Approval" button. I have tried to ask Rovo but unfortunately unable to make it to work. I want to know if this is even possible and how exactly I can to do make it to work? Also this form (or selection) must be mandatory before…
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Restrict Atlassian Plugin to write to specific spaces
Hey, We’re currently looking for a way to restrict the Atlassian Rovo Plugin (MCP) from writing to tickets in our Customer Support space while still allowing it to read from that space. At the moment, we haven’t been able to find an option to restrict write access for the plugin on a per-space basis. The only option we’ve…
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Unable to edit Confluence macros — only Delete option visible in edit
Observed Behavior * Only the Delete button is visible for the macro. * No Edit option is shown. * The issue is consistent across different browsers. * The issue still occurs in incognito mode. * Clearing cache and refreshing the page does not resolve it. Expected Behavior When selecting a macro in the Confluence editor,…
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Remove all visibility of Reporter from ticket
I would like for a user to submit a ticket and then never have access or visibility to that ticket again. They will be directed to another ticket that acts as a dashboard for that ticket's process. What's the best way to keep the original parent ticket reporter anonymous/uninvolved? Thank you!
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Is there any way to make Rovo Slack App stop responding?
I’m building a Rovo agent to help triage support requests that are posted in a Slack channel. The agent reviews the request, gathers the necessary details, and creates a Jira ticket as part of the triage process. Once the Jira ticket has been created, I would like the Rovo agent to stop participating in that Slack thread.…
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app password warnings after updating Bitbucket account in SourceTree to use an API token
I'm using SourceTree 4.2.18 on macOS. Following the warnings about app passwords being deprecated, I've created an API token and edited my Bitbucket account within SourceTree to use the API token (following these instructions). All of my repositories are within this single Bitbucket account and I don't have any other…
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Customer Email No Longer Visible when Hovering Over Reporter
Has anyone else noticed that the reporter’s email address is no longer displayed when hovering over their name in a JSM work item? We first noticed this change within the past few days or week. While it isn’t a deal breaker, the hover detail was very useful for quickly identifying which organization a customer belonged to…
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My boards disappeared
Hello, I'm a free version user. I had multiple boards I was using; one was shared with another person. After an update on Android, all my boards disappeared. I did not delete them by accident, and when I try to look on the closed boards (on the web version of Trello), no boards seem to have been closed. I used it 2 months…
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How to pin created date when viewing an issue
I'm forced to use the new issue view now, that requires way too much scrolling, and am unable to find a way to pin the create date for an issue to the top of the view -- is there a way to do this? The age of an issue is one of the most important criteria for me managing and grooming the backlog. If you also know how to…
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Facing Problem : we can't load the credit card form right now.
We are facing issue when going to upgrade paln getting message Problem connecting We're sorry, we can't load the credit card form right now. Unable to update credti card details - How to solve it super urgent for us.
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Getting JPD Premium without Upgrading Jira
Hi Is there any way to upgrade JPD to the premium version without upgrading all of Jira for everyone? Thanks!
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How do you attach a workflow to a template
Im working within confluence data center, and would like to attach a workflow to a template. {workflow:name=PCCB Workflow|label=pccb} {state:Submitted|colour=#4A6785|updated=In Review} {state} {state:In Review|approved=Ready for Presentation|colour=#00B8D9|taskable=true} {approval:Presentation Approval|user=dn354f,…
- 登录不了系统
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Email nnotifications upon movement to a certain list
Is there a way to have an email notification sent to all of the members associated with a card upon movement to a list? There are several stages/lists on my board that I would like to have team members notified upon card movement to these lists.
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How can I regain access to my Bitbucket account?
I have a separate Bitbucket/Atlassian account associated with a cfa.harvard.edu email address that I used to be able to login to bitbucket.org with via the "Sign in with Google" button. But now when I try to do that, I get redirected to a HarvardKey page that says "User is not assigned to this application". I get…
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Is it possible to filter by Request Type using a key instead of names like in custom fields?
I'm wondering if its possible to filter in JQL using something like serviceRequest31 or requestType31 as a value of the field request type as it is shown in the screenshot instead of its name. Like in custom fields where you can access them in smart values using issue.customfield_<<number>> or in JQL using cf[<<number>>].…
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Board is not Deleting after selecting Delete
I am trying to delete a board and have been troubleshooting as an admin and not sure if this is a bug or something wrong in our current version. I have tried to delete the board from the project, boards, configure, delete AND going to view all boards to delete. The option is available to delete, I select delete, get…
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ServiceNow → JSM integration via Jira Spoke — auth approaches?
Hi All! We're integrating ServiceNow with Jira Service Management using the Jira Spoke to create tickets in JSM from ServiceNow, and we're hitting authentication issues that I'm hoping others have solved. Instance details: * Jira/JSM Cloud, Premium plan * Multiple JSM spaces/projects in scope for ticket creation from…
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Max challenge attempts exceeded. Please refresh the page to try again!
Hello, Whlie I had no issues accessing that confluence on my previous laptop(through my company account), now I'm unable to login with a message like 'Max challenge attempts exceeded. Please refresh the page to try again!'. I've cleared my browser's cookies and data and used Chrome and Edge, but it still failed. (Due to…
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excluir conta
quero excluir minha conta e não consigo, aparece essa mensagem.
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What does a Scrum Master actually look at?
This is the 1st question which I wanted to ask the Scrum Masters: What do you actually look at on your Jira dashboard every day? I’m trying to understand how Scrum Masters actually use Jira during a sprint, beyond the standard reports and charts. If you’re a Scrum Master, what are the 3–5 things you check first when you…
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Free workspace read-only after history rewrite — manual GC request
I am the administrator of a Free Bitbucket Cloud workspace that is currently read-only. The workspace ID ends in io, and the repository name ends in ot. Bitbucket reports the repository as 1.03 GB. I removed historical generated .pck and .wasm files using git-filter-repo and successfully force-pushed the cleaned branches…
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Workforce Management in JSM is Now Generally Available!
We're thrilled to announce that Workforce Management (WFM) in Jira Service Management is officially live. This has been a long time coming. Workforce Management brings native schedule management, real-time availability tracking, and intelligent ticket routing together - right inside Jira Service Management, no third-party…
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Moving an old Trello account to my new account
I have an older Trello account that has a user name that is tied to an old work email. I cannot login to it since I no longer have access to the email. I want to get my boards and workspaces, since they were all personal and have nothing to do with the old business. I have opened a new Atlassian free account with hopes of…
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Workspace invitation email never arrives, cancelled and resent twice
I cannot join a Bitbucket workspace because the invitation email never arrives. What has already been tried: The workspace admin sent an invitation, then cancelled it and issued a new one from the user groups page. Neither arrived. I have searched my whole mailbox including spam and trash. There is no invitation email from…
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My subscription has been deactivated due to inactivity. How can I restore access or import my data?
My subscription has been deactivated due to inactivity. How can I restore access or import my data?
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Is it possible to automate bar colour to show overdue items in a timeline
I have a timeline with epics and child user stories. I would like all user stories to have the bar colour change from standard blue to say red, where the start date has past, and the status is still TO DO or IDEA.
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Jira works with errors, no ability to get support
What is your URL?Sorry, we can't find this Cloud URL. See instructions below on how to find your URL.
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Auto-convert pasted Mermaid code blocks into rendered diagrams
When pasting content into Confluence that includes fenced Mermaid code blocks, they should automatically render as diagrams. Currently there's no way to get Mermaid diagrams into a page without manually inserting the macro through the editor UI. This means tools like AI code assistants that generate documentation with…
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