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Are you a Jira Service Management (JSM) user who works with Atlassian Analytics? We want to hear from you! Our team at Atlassian is conducting qualitative research to better understand the real-wor...

• Article
• atlassian-analytics
• jira-service-desk
• jira-service-management

Hi everyone, The Atlassian navigation team is continually working to make navigation simpler and more intuitive. Your insights have shaped our work so far, and we’d love to hear from you again. ...

• Article
• apps
• navigation
• research

  You’re invited to Connect: Cloud Bound—Atlassian’s exclusive in-person event for anyone passionate about the future of teamwork, cloud transformation, and AI innovation. Join us at Atlassi...

• Article

Hi Community! We are back again with another AMA session, this time with Senior Product Manager @Makarand Gomashe and Product Manager @Samruddhi Zagade We are inviting you to ask u...

• Article
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

  The technology landscape is evolving, and many teams are rethinking their approach to collaboration, security, and innovation. If you’re considering how to future-proof your tools and proces...

• Article

  Hear from Atlassian experts and experience our newest releases in-person   👋 G'day Community Members, Join us on 25 November 2025 at Conrad Bengaluru for the exclusive ...

• Article

Hear from Atlassian experts and experience our newest releases in-person   👋 G'day Community Members, Join us on 25 November 2025 at Conrad Bengaluru for the exclusive opportunity to...

• Article
• teamontour

The Jira Data Center team is pleased to announce the upcoming Long Term Support (LTS) releases for Jira Software Data Center and Jira Service Management Data Center, scheduled for December 2025. Th...

• Discussion

tl;dr "Basic" search isn't so basic JQL ("Jayquill") is awesome (link to Atlassian's JQL documentation) Come learn it with me in this free, live training One of the biggest sources of fru...

• Discussion
• jira
• jql
• learning
• training

  Hong Kong, we’re bringing the teamwork magic to you! Atlassian’s premier teamwork event—Team on Tour: Hong Kong—is arriving in your city on 13 November 2025. This complimentary event is yo...

• Article

San Francisco, you’re invited! Join us at Atlassian’s local office on November 13, 2025 for Connect: Cloud Bound—an exclusive, in-person event designed for innovators ready to lead the way in cloud t...

• Article

The holidays are approaching, offering a perfect chance to unplug and recharge, especially when you’re set up for success! Discover how Loom’s latest AI features can help your team disconnect wit...

• Article
• loom
• teamwork

The holidays are almost here… are your Jira projects ready for a seamless handoff? Join us at the next Atlassian Live to discover how Jira automations and integrations with Loom and Confluence can ...

• Article
• atl-jira-cal
• cloud
• jira
• jira-cloud
• teamwork

Hi Confluence community,  Believe it or not, the end of the year is fast approaching, and with it comes the much anticipated time-off season. Join our live session to see how Confluence can he...

• Article
• cloud
• confluence
• confluence-cloud
• teamwork

Hey Atlassian Community! The end of the year is just around the corner (can you believe it?), which means it’s almost time to unplug, recharge, and make the most of the holiday season. But before y...

• Article
• atl-jira-cal
• teamwork-collection

Hey Automation Community! 👋 The Automation team have made some exciting updates to the Smart Values Help Panel that will make it easier than ever to build powerful rules. What's new? We'...

• Article
• automation
• confluence-cloud
• jira-cloud
• smart-value

Hi Community, We've released a new “Description” column in the jira_project_components table in data shares. You can use this new data to get more context about each of your Jira project componen...

• Article
• analytics
• atlassian-analytics
• atlassian-data-lake
• cloud
• connect-to-bi-tools
• +3 more tags...

Are you building with Forge or innovating on Bitbucket? Atlas Camp 2026 is your opportunity to showcase your expertise to the global Atlassian developer community! Atlas Camp is Atlassian’s premier...

• Article

Hello New to Jira Community! In the majority parts of the world, it’s already Wednesday — but for some, we’re still wrapping up Tuesday 😉 Recently there have been announced a lot of changes in t...

• Discussion

Exciting news for our Hong Kong teams—Atlassian’s premier teamwork event is coming to your city on 13 November 2025! This is your chance to explore the latest in AI-powered teamwork and collaboration...

• Article

The Atlassian Platform collection will be sunset this week. All current posts will be moved to the product collection or group that fits best. If you notice one of your posts got moved but should b...

• Article
• announcements
• community-release-notes

Exciting news—Atlassian is bringing Team on Tour to Hong Kong on 13 November 2025! Join us for an in-person event packed with insights on optimising your tools and leading your team into the next era...

• Article

Hello Atlassian Community!  Now that it's a wrap for Team '25 in Barcelona, I’ve put together this summary of the major announcements to facilitate easy viewing and sharing across teams. ...

• Article

📣 Our next ITSM webinar is coming up on October 29! Join the live event to learn how Jira Service Management and Bitbucket helps teams streamline deployment workflows on a shared platform. Softwar...

• Article
• bitbucket
• change-gating
• change-management
• deployments
• jira-service-desk-cloud
• +2 more tags...

I’ve found that preparing for Atlassian certifications or tackling new training modules is so much more rewarding when you’re part of a community like this one. The Training & Certification board...

• Article

Não encontro mais o local para fazer o gerenciamento de usuários do portal. Sou admin e o menu mudou. Não consigo localizar.

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I’m looking to connect with a Trello expert to review how our team currently uses the platform and share best practices. Ideally, we’d do a brief screen-share session (30 min) to ask questions, see h...

• Question
• cloud
• trello
• trello-cloud

G’day CUG Leaders! Every thriving group is built on a foundation of diverse perspectives. When everyone feels welcome to share their insights, regardless of background or comfort level, the group’s...

• Article

Hello! Had a quick question. Should component statuses automatically be reset back to "Operational" after an incident resolves? Let's say I had an incident that updated two components from "Operati...

• Question
• cloud
• statuspage
• statuspage-cloud

I tried to access Bitbucket through my Atlassian home page, but I couldn’t log in. The error message says: We couldn’t log you in You may run into this issue when you use specific browsers or add...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hello, I am having an issue accessing my Trello boards that had all my information in it. When I try  to recover my account by resetting my password, I can't access the email because I no longe...

• Question
• atlassian-accounts
• not%20applicable
• trello

I authenticated using an API token on Sourcetree, but now every time I do something, I'm prompted to enter my credentials or token. This isn't the case when I'm using an app password, but they're dep...

• Question
• authentication
• sourcetree

Olá!  Gostaria de pedir ajuda para ordenar os grupos prioritários.  Atualmente, é possível ordenar as filas dentro dos grupos prioritários, mas não consigo alterar a ordem dos grupo prior...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello - I use the JIRA data center product and have Structure.   I have a structure with all the issues I want to display. I want to group those issues by the list of JIRA filters (not th...

• Question
• data-center
• jira
• jira-data-center
• structure

So I have an bug/task in Jira that contains a both a "comment" field and a "status" field that are sent to a database where I store the information. The problem is that when I resolve an issue (let's...

• Question
• comment
• data-center
• database
• datacenter
• event
• +6 more tags...

I was able to create an automation to groupBy my issues using resolved date in the formal YYYY-MMM using the formular below: FORMAT_DATETIME(resolved, "YYYY-MM") the problem is that the list of gro...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Do you love creating fun, short videos? Have you been wanting to show off the cool hacks and tricks you're using on Confluence to your BFFs? 🎉 We’re excited to announce that we’re now partner...

• Article
• confluence

My company plans to review, restructure, and rewrite some of our confluence pages soon. Is there guidance on how to do this to improve Rovo search quality? I understand general best practices for ...

• Question
• rovo-atlassian-intelligence

Hello, We have a ask that requires to create a custom field which can be updated by only a particular user. So, is there any way to create a Custom field that might give user or role specific permis...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I’m working with a large Confluence wiki space and I’d like to export the entire page tree into an Excel file. Specifically, I’m looking to include the following metadata for each p...

• Question
• confluence
• confluence-unknown-hosting-type
• unknown-hosting-type

I'm working on automating the retrieval of tests that are present on a test set for that I'm using this query from the GraphQL api for Xray Cloud: query GetTestSetTests($testSetId: String!) ...

• Question
• automation
• cloud
• xray

I want to how can I pull of ticket information based on clients and percentage in JIra cloud

• Question
• cloud
• jira
• jira-cloud

difference between atlassian Intelligence vs Rovo

• Question
• cloud
• confluence
• confluence-cloud
• not%20applicable
• organization-administration

I want to use automation to transition an item based on this logic and I'm having a hard time building the right trigger. When a work item transitions to Done, transition the next work item to Ready...

• Question
• cloud
• jira
• jira-cloud

When embedding a Jira Timeline in Confluence, is there a way to have the view show up with all child items automatically in the expanded view?

• Question
• cloud
• confluence
• confluence-cloud
• jira-timeline

In the comments and activity area, I have always entered information there to help me on the next call.  The empty box is showing up, but once I begin typing in the box, it immediately dissappea...

• Question
• cloud
• trello
• trello-cloud

Hello, we want to cancel our draw.io subscription for the whole company because we don't use the tool anymore. Nethertheless, we elaborated some whiteboards with draw.io in the past. What will happen...

• Question
• cloud
• confluence
• confluence-cloud
• draw.io

Our screenshot captures are showing Preview unaivable EXACTLY 24 hours after they are added to evidence.  We need this fixed asap.  PLEASE HELP! BEFORE 24 hours showing the test screenshot...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management
• jira-software

I created a Confluence Cloud backup (with attachments) using the Backup Manager (resulting in a confluence_backup_csv_date file). Now I’m trying to restore a space on a new Confluence Cloud site usi...

• Question
• cloud
• confluence
• confluence-cloud

We have a user who wants to import CSV files and wanted to find out if there is a specific permission in jira to allow this feature? Is this feature only available in certain jsm or jira projects/bo...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud