Community resources
Community resources
Community resources
Jira Service Management
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We've just migrated from OpsGenie and the loudest noise around the migration is around the layout. Has anyone been able to change this or is there a feature ticket already open about this that we ca...
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I had a Jira project for my school software, but it suddenly disappeared. Can you guys help me fix i
I had a Jira project for my school software, but it suddenly disappeared. Can you guys help me fix it?
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Hi Team, We are currently unable to access Opsgenie. The issue is not limited to my account. Multiple users are experiencing the same problem and are unable to log in through th...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Jira v11.3.7 Datacenter Both global and personal "auto watch" features are set to enabled. User who is a member of service desk team is not added as a watcher automatically after creating an issue o...
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Is there a native way to limit the search box to the space that I'm currently working in by default?
Is there a way to set the global search to only search my active space? I'm in IT and I help to facilitate numerous projects that I'm not active in, but when I search I only want to search the ...
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its column layout,while uploading the file to attachment field, it is showing down and another field moving downs ,due to that the option to corresponding side attachment not in same line.Any so...
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I have raised a few tickets, and my team has also raised some. However, I am unable to view or open any of them. Additionally, I am unable to log in and keep receiving an error message. I have paste...
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Hi everyone, I wanted to provide an update on our Qualys-Jira Connector implementation. Good news: We were able to successfully establish the integration between Qualys and Jira. Authentication, ...
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Hi, as I am on the free version of JSM, I cannot submit a support request, so I am trying my luck with the community. In the last 24 hours, I have had users try to submit requests but every time when...
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Hi, The user (employee) Māra Kalve (icon MK) was created yesterday by logging into the client portal using the email address mara.kalve@lnkc.gov.lv (the email address in the client list is “private ...
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We recently migrated from our on-premises Active Directory to Microsoft Entra ID, and the migration itself went really well. Now that everything is up and running, we're taking the opportunity to ret...
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안녕하세요, 계정을 영구적으로 삭제하고 싶은데, 계속해서 다음과 같은 오류 메시지가 나타납니다. 사용자는 하나 이상의 활성 권한을 보유한 거래 계정의 마지막 청구 관리자입니다. 사용자는 취소되지 않은 구독이 하나 이상 있는 거래 계정의 마지막 청구 관리자입니다. 현재 무료 체험 기간 중인 것으로 알고 있지만, 구독 여부나 결제 상태와 관계없이 제 ...
- Question
- jira-service-management
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We noticed that the Ticket Activity History shows when an automation updates a ticket, but it does not indicate which automation rule performed the action. Would it be possible to include the automat...
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Hey, I cannot create a work environment, when I try to create it, it gives me an error.
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Hello, I’m the org admin for our JIRA "free" subscription but I can’t see the delete button for unwanted site I only see manage button. I believe this is a limitation on the free subscripti...
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Does anyone have information regarding how to add tags or keywords to requests types so that the search functions better on the customer portal? I have read that the search functions in 2 wa...
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Hi everyone, I'm managing a JSM Cloud project (Standard plan) and I'm trying to customize and translate the "Customer Invited" notification via Language Support, but the template simply doesn't appe...
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Hi, I've recently taken over our JSM from a guy who was made redundant. As with such cases, there was no hand over or tutorials and coming into this blind is really getting me frustrated. The...
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How to set up the Extermal user's session timeout or force logout after a certain period of inactivity? I just saw the guide below, but I'm stuck on step 3. Set idle session...
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How to set up the specified user's session timeout or force logout after a certain period of inactivity? I just saw the guide below, but I'm stuck on step 3. Set idle session ...
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Is there already a feature ticket in for this? Seems like something that I should be able to control in the search filter, if I want to search for enabled users only or not. I frequently NEED ...
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Auto-populate a Teams meeting link in alert description based on selected "Affected Service" (JSM Op
Hi all, I'm setting up a Code Red / incident alerting process in Jira Service Management (JSM Ops) and trying to automatically add a Microsoft Teams bridge link to an alert's description, ...
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I see that I'm being billed for 6 licensed users but we have only 5.
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At https://support.atlassian.com/contact#/, if I enter "sja.atlassian.net", I am informed that: Sorry, we can't find this Cloud URL. To demonstrate this: However, it obviously exists. W...
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Starting in September, they are planning on enforcing a limitation to the number of grants per permissions scheme of 50 total grants. I do understand the rationale for this. However, in my opini...
Related collections
Atlassian Community Events
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| 21 | |
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| Subject | Author | Posted |
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| January 17, 2025 6:37 AM PST | ||
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| January 8, 2025 7:12 AM PST |