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New Team Member Needs Admin Access After Site and Org Admin Leaves Company

Veronica Rachelli
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 10, 2026

El administrador de la organizacion dejó la empresa y no me es posible acceder a su mail. Como puedo designar un nuevo administrador de la organizacion? 

2 answers

1 vote
Arkadiusz Wroblewski
Community Champion
June 10, 2026

Hello and welcome to the Community @Veronica Rachelli 

support.atlassian.com are right place. 

I requested also assistance for you, but be ready that Atlassian will need to see some Prove of Ownership.

Best,

Arkadiusz 🤠 ☀️ 

0 votes
Haripriya
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 10, 2026

Hi @Veronica Rachelli!

Thank you for reaching out to our community! @Arkadiusz Wroblewski is absolutely correct. We need to verify your account before transferring or granting any admin rights. I would recommend you raise a request with the Cloud Administration team from the Support Contact form

Thanks, 
Haripriya

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