Good solution for give better JSM portal frontend

[Urmo]

Hi

I have seen different JSM portal front end but what could be best for setting up and change view and add forms also into it?

Refined i have use on server/dc solution but now i understand that Refined for JSM is not hosted in JSM but Refined is now hosted in different and is it good or not?

[Arkadiusz Wroblewski]

Hello @Urmo 

I'd explore native JSM Cloud thoroughly before buying an app. It already handles basic branding, custom layouts, and Forms really well. Also, keep in mind that Refined Cloud runs as a parallel site builder, not overlay like the old Server version.

If you just need a clean, functional portal, native JSM is usually enough. Go with Refined only if you absolutely need a highly branded, website-like experience with advanced navigation.😉

Here i found some "Food for Thoughts" for you:

Differences between Server/Data Center and Cloud - Help site: Migrate Juliett to Cloud - Confluence

Customize your help centers and portals | Jira Service Management Cloud | Atlassian Support

Customize your help centers | Jira Service Management Cloud | Atlassian Support

Use forms in Jira Service Management | Jira Service Management Cloud | Atlassian Support

Best,

Arkadiusz🤠