JSM Operations (opsgenie) custom roles

[Michael Henderson]

We have a custom role that migrated over from Opsgenie. My question is regarding this documentation: 

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-custom-roles/

Do the options listed in the document apply to all Integrations and teams or just the team a person is a member of? For instance, we have a Read Only Admin custom role. When I went to edit it everything was selected except delete alert. First of all it doesn't seem to "Read Only" to me. But worse would all the options selected apply to every teams integrations etc..?

[Marc -Devoteam-]

Hi @Michael Henderson 

A custom role relates to a specific team where is role is used and the members from the team in that role.

You grant this role certain permissions (possible permissions are listed on the page you provided), these permissions relate to all integrations a team can have.

[Michael Henderson]

Thanks for the reply. 

[Marc -Devoteam-]

Hi @Michael Henderson 

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.