Community resources
Community resources
Community resources
Jira Service Management
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I would like to create an issue in Jira for different issues that don't rely on multiple reactions. From what I can tell, the only way to create an issue in Jira using a reaction in Slack is to choos...
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...amples: "unu" = "val unu" unu = "val unu" Validation is passing fine, I see it in the Network panel of the Dev Tools of the browser : {"isValid":true,"errorMessages":[],"errors":{}} &n...
- Question
- aql
- cloud
- csv
- import
- jira-service-management
- +1 more tag...
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I'm in the process of moving my assets over to Jira Service Management's Assets feature, and I'm wondering if there's a way to set up my assets to automatically depreciate and display a current book ...
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Has anyone tried or had success using a specific OU when setting the "Target domains" for the Active Directory adapter? Example: ad.domain.edu/orgUnits/MyDivision I don't want or need to pull the h...
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We have a product that will only send out notifications via SMS.. these are critical as they have to do with safety systems on ships, we have some users who live in dodgy cell reception areas, ...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Using Analytics, I am working on time in status template dashboard and charts. Does anyone have any experience with the setup for this? Questions: Any suggestions for b...
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Hi, Have anyone tried fetching values from 'Reporter' field and use it for some operation in Script Runner? Im trying to auto assign issues basis reporter details but its failing
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We have a JSM project and we created a board with swimlanse. The issue is that we want to filter the board based on the organization that associate with the tickets. I found only the quick filter sol...
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Hey community, I've linked a confluence space to my portal. When creating a new issue via the portal it suggests informations from confluence pages of this space, which is great. Is there a way to...
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Hi, I've been struggling with an automation rule for a couple of days now. Most of it works but creating a variable and succesfully using it as a smart value has some unexpected outc...
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I will like to preset approvers for a request type in my Jira service management. But that cannot be done in a company managed project. Why?
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Good morning, Does any know if the ability to use Okta to authenticate the user for an approval step within a JSM Workflow? Meaning, if I'm the approver when I click approve on the issue, can it prom...
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SLA widget shows wrong times, how can i fix this ?
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We have fields appearing on conditional basis at JIRA service request portal for customers. These field have 'default value' set in them, and customer role user are able to 'Edit' these default value...
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下記の事例と同様の現象が発生しており、回答の通りユーザー設定：親子関係の「スケジュールを自動補正」にチェックがあるかどうか確認したいが、親子関係の画面がでずこまっております。設定画面を表示する方法を教えてください。 また、タスクを完了すると手動モードが「はい」に切り替わるユーザーと「いいえ」のままのユーザーが存在しています。上記の事象と関連しているように思われます。 対象方法...
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Hi Community How to pre-fill the in Jira dropdown field with a value from the URL ? i tried just with the Follow URL but its not working. any idea ? https://domain.atlassian.net/servic...
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Hello everyone, I am searching for a way to import and export all objects and their attributes in an object schema at the same time. I was wondering if anyone did this and if they could help...
- Question
- api
- asset-management
- assets
- cloud
- export
- +4 more tags...
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Hi everyone, We recently created an New Project in JSM. It's a Company Managed project. We are live now receiving tickets everyday. Thing is that a couple weeks ago we jumped from ticke...
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Dear Atlassian community. Can you let us know if this is a known behavior or setup of JIRA batch email notification or we can enhance by disabling "Add Comments" link from closed tickets? Scenario ...
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I have a set of teams in Opsgenie that don`t match 1-1 to the Jira teams but may contain the same members. I would like to know what happens after migrating opsgenie into JSM. WIll "new" teams be cre...
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Necesito integrar una aplicacion de control de trafico que explotamos en mi compañia y para ello me pide que debo tener una licencia pagada de Jira, que producto tendria que adquirir en Jira para int...
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The profile picture of the ticket assignee was not showing when the user added a ticket in linked issues.
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Hi, I have team managed service desk with approval workflow. The Aprovers field itself is also team managed field. How to retrieve the email address value from the Automation using smart ...
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Hello Team, I’m Mohamed, one of the product managers in the Assets team. We’re excited to share an update about an upcoming change to the behavior of the Assets custom field in the porta...
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How to import CSV on JSM ASSET with multiple object on one Attributes itried my csvfile but stil not workng expected result is in last Sreenshot attached
Atlassian Community Events
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