Hi everyone,
I'm trying to automatically change the issue status when the due date is reached.
For example: if the due date is 07/23/25, I want the status to change to "Renew License" on that day.
I'm attempting to set this up using Jira Automation, but I'm not sure how to configure it correctly.
Any help or guidance would be greatly appreciated!
Thanks in advance!
Hi @Flávio Martendal and welcome to the Community!
I would set up an automation rule with a scheduled trigger. In that trigger, you can then add a JQL filter that looks up all work items with a due date on that day. It is probably also not a bad idea to include a status reference in your filter as well, e.g.:
due > startOfDay() AND due < endOfDay AND status = Active
Then, add an action of type transition work item where you specify the target status.
This transition will then be applied to every work item returned by the filter in your trigger.
Note: there must be a transition in your workflow that allows you to go from the current status into the desired target status. If that is not the case, the transition will fail.
Hope this helps!
Hi @Walter Buggenhout
Tks so much for your guidance!
With your help, I was able to successfully set up the automation rule. It worked perfectly, and now the issue status updates automatically on the due date just as I needed.
I really appreciate your support and the warm welcome to the Community!
Best regards,
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