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Script approver field issue

Sravan kumar
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July 22, 2025

Hi Team,
Once the user selects Jira project in jira project picker field and then the approver field will be going to set by the Project lead which is happening by the restAPI, but now days the ticket is created without adding the approver and which is mandatory this is happening only for few tickets, Can you please help us in providing the solution for this.


Thanks,
Sravan kumar. 

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
July 23, 2025

Hi @Sravan kumar and welcome,

please could you provide post function information that put Approver on ticket creation?

Fabio

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