Community resources
Community resources
Community resources
Jira Service Management
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I have made a JSM page. The input screen where my customers interact is showing some sort of app. see image How to remove this feature display?
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Hi Community! 👋 Welcome to your final challenge of Shatter the Service Quo: Break Stuff, Earn Badges! You've shared how you've broken legacy processes and spotlighted what needed to go — now it's ...
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Hello everyone, My bad. I sent an email before it was ready. Is there a way to recall or unsend an email in Outlook? Yes, if so what are the requirements and does it work with all outlook accounts? ...
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Hello, we are migrating from Jira DC to Cloud. In our service management projects, we have multiple language supports for different languages. After migration to Cloud (so far in test sandbox), the...
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Hello, I would like to set up a form within Atlassian for booking vehicles. Bookings made via the form should automatically update a calendar within the project. Could you recommend any free, clou...
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When I try to manage an app it's giving me this error: Something went wrong on our end If this keeps happening, share this information with your admin, who should contact support....
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I have an automation set up to go off every day at 9am (if my math via UTC in the cron is right, I'm CST), and when I check it, it even says that 17 tickets currently will be affected by it, but it's...
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I have 2 spaces for my Help Center that I want to link. I linked the two sources of ressources (from our Confluence) in the settings of the space but once I opened the Help center the name of the 2 s...
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We are experiencing an issue assigning work orders to agents. This affects all of our projects. At the moment, I can only assign work orders to myself.
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Hello, We have a problem on All Jira spaces. We can't assign users. How can we fix that? Best regards, Cristian
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Since this morning we are seeing a number of automations failing but no mentioning of the work item numbers in the audit logs. Anyone experiencing the same and maybe knowing a reason for it? Audit ...
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Hello team, at the moment my fields related to Assets are not loading data, and the same is happening with my schema pages. Is anyone else experiencing a similar issue?
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Hello, has there been a change, or is there a fault with the automations? Our automations have stopped running since around 10.30, and the following error message appears: ‘The flow actor is not au...
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Good morning. We've came into work this morning and all our customers are missing from Jira. The organisations are there but every registered customer is missing. Is this a known issue ...
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Hello Atlassian Community, I am reviewing the firewall allowlist requirements described in the Atlassian documentation: IP addresses and domains for Atlassian cloud apps Our organization only uses...
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Hi team, Can anyone help me with this atlassian has sent a gift box to me for ITSM SPECIALIST certification It has a stone pen but since it's comming via courior it's stuck because of that pe...
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there is a specific user who uses OpsGenie and doesn’t receive alert calls or alert SMSs. everything is well defined in their profile: the right phone number and the right notification rules, but eve...
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- cloud
- opsgenie
- opsgenie-cloud
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Currently if a ticket is originally raise by email, Jira nicely handles all conversation through email as long as title and the jira email are used in each email. However, there is a scenari...
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Hi all, We have many machines highly configured with Grafana. We found the Grafana-JSM integration and were, at first, delighted to use it to alert us when quick action is needed. We have over 15 Gr...
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We're switching from a Data Center instance to JIRA Cloud and the topic of our assets import configuration is a headache. Within Data Center, it's possible to import information from a server via Mi...
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Hello Atlassian Support, We are trying to configure the native email channel in Jira Service Management Cloud using a standard Microsoft 365 mailbox (not a shared mailbox). During the Microsoft aut...
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Here at our company, the email address is set to change and a subdomain will be added. This means that all our staff will need to have their email addresses updated. How can I go about doing this?
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Hello, I'm experiencing what appears to be a limitation (or possibly a bug) with Jira Service Management Workforce, and I'd like to confirm whether this is expected behavior. Environment Jira Ser...
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Hi everyone 👋 It's been a busy quarter for Status Pages in Jira Service Management. We've shipped three new capabilities that customers have been asking for - each one aimed at a specific moment o...
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I went on leave for a few weeks and when I came back the timeline view is now gone. Why? It was the most visual view of the Epics so shows leadership a good high level view. Where did it go and can y...
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Atlassian Community Events
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| January 14, 2025 5:27 AM PST | ||
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| January 7, 2025 8:47 AM PST |