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ITSM SPECIALIST kit stone pen details

Mark
July 3, 2026

Hi team,

Can anyone help me with this atlassian has sent a gift box to me for ITSM SPECIALIST certification 

It has a stone pen but since it's comming via courior it's stuck because of that pen I have been asked to clarify which stone is it, they wanted to know about the stone of which the pen is made as the name says stone pen if anyone of the members can help me with this so it would be great, what I need to answer to the airport courier authority 

3 answers

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1 vote
Answer accepted
Mark
July 4, 2026

Hi team,

Is there any update here it's a bit urgent for me 

Can you please provide the information that I need to share it with the authority 

 

Anastasiia Dimnych
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2026

Hi @Mark,

Apologies for delay! Please raise a ticket via this portal - Certification support team will address your inquiry there. Also, feel free to chat with &Open support via https://help.andopen.co/en/ - they are the vendor that delivers those gift boxes and should be able to assist as well.

Best,

Anastasiia

Like Marc -Devoteam- likes this
2 votes
Arkadiusz Wroblewski
Community Champion
July 3, 2026

Hello @Mark 

I flagged this post for support attention.

Well, that will definitely need some background information to answer.

Best,

Arek 🤠 

Mark
July 3, 2026

Thankyou 

Like Susan Waldrip likes this
1 vote
Mark
July 5, 2026

Hi team I'm still waiting for the response 

Arkadiusz Wroblewski
Community Champion
July 5, 2026

Atlassian typically responds during business days, and today is Sunday.

Like Susan Waldrip likes this
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