Problem with "flow-actor"

[Jens Prokoph]

Hello, has there been a change, or is there a fault with the automations?
Our automations have stopped running since around 10.30, and the following error message appears:
‘The flow actor is not authorised to view the event that triggered this flow.’
Is there a solution to this

[Evgenii · Accepted solution]

Hi

Same problem on instances, which I'm managing. And still no incident. 
And I even can't change actor from service account to personal. Users not found in dropdown list.

[Evgenii]

After an hour+ passed...

https://jira-software.status.atlassian.com/incidents/4k8mdw0fgzqc
https://confluence.status.atlassian.com/incidents/d9dmvhzl0lx4

[Arkadiusz Wroblewski · Accepted solution]

Hello @Jens Prokoph 

There some Issues  with also Users, Probably thats wider outage and still not published here Atlassian Status

Best,

Arek🤠

[Chris F]

I'm getting the same issue here.

[Chris F]

Are Atlassian good at retro-fixing these rule errors?

[Judy Forrister]

Same problem.  All automations failing. In addition, we can't assign individuals or teams to tickets.

[Maximilian von Frieling]

Same on our side.

[Martin Spernjak]

I would say this is an incident on Atlassian's side. There is still nothing reported on the status page, but I expect they will post an update shortly.

I'm also seeing some other cloud-related failures affecting users, so I believe these issues may be correlated.