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Connect all teams on one platform. Team up with AI to deliver a faster, more personalized customer experience in the Customer Service Management app.
This forum is meant to help you find resources and learn alongside your peers regarding the Customer Service Management app. For general Atlassian product support, please refer to Atlassian Support.
This forum is meant to help you find resources and learn alongside your peers regarding the Customer Service Management app. For general Atlassian product support, please refer to Atlassian Support.
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Hi There, We currently use a JSM project to manage customer requests, CSM looks great and we would love the ability to use Rovo and such. Is there a whitepaper/best practice/guideline for us to tra...
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I created a customer service management project and an user experience linked with that CSM. I also created a simple form with summary and description (similar to default one) and assigned the "prob...
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Hello! we currently have a public facing desk that interacts via emails with external users. We had to make it Open/Public in order to leverage emails creating requests from external users - to our u...
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| Subject | Author | Posted |
|---|---|---|
| Friday | ||
| February 22, 2026 10:07 AM PST |
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