Customer Service Management

Welcome to week #1 in our onboarding series! Over the next four weeks, we’re excited to share deeper dives into key features of our new Customer Service Management app to help you get started. As a...

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Hello everyone! Welcome to the Customer Service Management app on Atlassian Community! We're so glad you're here. The Customer Service Management app is Atlassian’s purpose-built customer service...

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Hello All,  Currently I run a 2-week sprint with tasks based on labels. We have a weekly sprint planning meeting and we currently dont use JIRA or any of Atlassians products for sprint planning...

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Perdi o acesso ao e-mail corporativo  vinculado à minha conta Atlassian/Trello. Esse e-mail é antigo e foi desativado, então não consigo receber o código de seleção enviado para ele. Tenho o e-...

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I created a customer service management project and an user experience linked with that CSM. I also created a simple form with summary and description (similar to default one) and assigned the "prob...

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In the coming weeks, we’re excited to introduce more of the app and highlight the key steps to help anyone new get set up smoothly! You may be one of the 10,000+ customers already using Jira Servic...

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Hello! we currently have a public facing desk that interacts via emails with external users. We had to make it Open/Public in order to leverage emails creating requests from external users - to our u...

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Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: c1d5060a8d1e46b895344757d8a214bd)

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Want to learn how the Customer Service Mana gement app can help you reimagine your customer service? If you weren’t able to join us in-person Team Europe, you’re in luck! The “Transforming Atlassi...

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I'm a Jira Service Management Customer, and according to the questions on the website: "What does this mean for Jira Service Management?   ... Existing Jira Service Management customers will...

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