Exposing blogs in CSM support website

[Alain Kovacs]

I am migrating all our customer documentation to this new CSM support website/portal. So far, things are going well, I can expose articles from a Confluence knowledge base. I am however having issues exposing blog-posts. I am unable to find information about this anywhere.

Is this possible? 

We are using blogs as monthly news for our customers, so the blog type is a perfect match for this, but I should also be able to expose it, in the same way as I can do with articles.

[Tomislav Tobijas]

Hey @Alain Kovacs ,

Unfortunately, JSM and CSM do not expose blog posts as knowledge base articles when you connect Confluence with one of these apps. 🫤

I think what you could do, as a workaround, is the following:

• Use a "News" page with the blog posts macro > basically, configure the macro to display "excerpts" or "entire" content from your blogs and then link this page to your JSM portal, OR

• Convert news to standard pages

There's this request related to displaying blog posts: JSDCLOUD-828: Extend Knowledge Base suggestions to Blog Posts, whiteboards, databases (beyond just pages) 

Cheers,
Tobi