Opsgenie

How OpsGenie event management-related functionalities compare with regards to other  observability platforms own event managers?

• Question
• observability
• opsgenie

Hi! Is there any information on OpsGenie regarding AIOps? I've found this article below, but I was hoping I could find some more specific to opsGenie, since my understanding is OpsGenie it is THE ...

• Question
• aiops
• opsgenie

  OpsGenie: Is it possible to have more than one Team as a responder? We have set up our Teams and each Team has their Sync set up as well. One Team though, Operations, would like to be alerte...

• Question
• alerts
• jsm
• opsgenie
• opsgenie-cloud
• teams

Hi, I need to get Salesforce's application name (This is one of the fields where a user enters the application name they are facing a problem with) in the alert created in Opsgenie. Any help would b...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We have had some turnover and after deleting users, they still show up in the User Management Report. Some were deleted in May of this year.  Any idea or insight into why this is happening?

• Question
• cloud
• opsgenie
• opsgenie-cloud

    I am having a problem with sending alerts from Kibana to Opsgenie, where the tags I attach to the alerts are not being sent. I am using Kibana version 7.17, so I'm using a webhook ins...

• Question
• cloud
• devops
• opsgenie

Hi all, So in creating an alert from the JSM it gives me an array of options from priority to summary to issue type. All great and all, but I'm guessing theres a way to slice it down further? Can...

• Question
• opsgenie

Hi Community, When I receive alerts when nobody is on-call I want to receive notifications as soon as the next engineer is on-call. This can end up with a lot of notifications in the following exam...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have slack integrations with my opsgenie. The state of my alert may change, Eg. If I have an alert on temperature, I'd like to display updates to the alert in my slack channel without generating ne...

• Question
• opsgenie
• slack

I have 2 iPhones, an old XS and a new 15 Pro.  I installed Opsgenie iOS app in my new device but I am not able to receive push notification alerts in this device because the device is not lis...

• Question
• app
• cloud
• ios
• notification
• opsgenie
• +1 more tag...

Alert policy works only at the creation. How can I add predefined tag through action? The statuspage integration is very bad.  We need to add tag to update incident/component.  No button!...

• Question
• action
• cloud
• opsgenie
• opsgenie-cloud
• policy
• +1 more tag...

  Regarding Opsgenie Incoming Call Routing, I have a request to create a call submenu, like press 1 for sales and after pressing 1, have some more options like press 1 for internal sales and 2 ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

One of our Opsgenie users has an Pixel 8 Pro running Android 14 and is seeing this message after downloading the Opsgenie App and logging in. The full message is:  "Your device is not regis...

• Question
• opsgenie

Is there a way to prevent a user from acking all? 

• Question
• cloud
• opsgenie

Hello all!  I recently installed the Opsgenie teams integration V2 onto my team's channel and it's been great. I commonly use the @OpsGenie whoisoncall <our_unit_schedule> command in...

• Question
• cloud
• integration
• ms-teams
• opsgenie

Hello everyone. Is there a way to automatically increase the priority of alerts? I would like to increase the alerts priorities if they are not acknowledged or are still open after X minutes. T...

• Question
• opsgenie

Hi team, I have searched the topic from the community. Here are 3 Chinese v-card numbers as follows +86 (10) 8639 1403 +86 (10) 5225 3349 +86 (10) 5225 3354   I just want to confirm 2 qu...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have an integration between OpsGenie and a JSM project.  I have a rule to "Create Alert," whenever the status of a ticket becomes Critical.  It looks like this, and it works great. ...

• Question
• opsgenie

We currently have support teams located in the US, UK & India and would like to create an out of hours rotation schedule to cover the times when no team is online. So for example when the UK t...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We use Opsgenie heartbeats with the Slack integration. One of our systems went down so a heartbeat failed to reach Opsgenie which resulted in a Slack notification. Our devops operator using Slack clo...

• Question
• cloud
• opsgenie
• opsgenie-cloud

    I'd love to hear your thoughts on hiring. What are the biggest hurdles you face when building your engineering teams? Is it finding the right talent, speed of hiring, or somethin...

• Discussion
• opsgenie

Hello, I need to understand what happens if you are called by OpsGenie when you have multiple phone numbers listed in your personal profile.  The specific example I have is if someone has two p...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have an event that requires someone on call but it only occurs on Wednesdays every 3 weeks for 3 different people. When I set the rotation type to 3 weeks, it populates weekly on Wednesday, and has...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi, I am trying to find out how long each escalation lasts in our customer support team. For that I want to measure the time between - an alert has been acknowledged - an alert has been closed. &n...

• Question
• opsgenie

When an alert is acknowledged in Opsgenie, I want the Opsgenie to trigger a custom endpoint URL in ServiceNow so that I can track who acknowledged the alert in opsgenie and when. I tried to create a...

• Question
• cloud
• opsgenie
• opsgenie-cloud