Opsgenie

Hi everyone, welcome to the kb articles for Opsgenie FAQs. I'm one of the Technical Support Engineers for Opsgenie who will be providing weekly posts on FAQs from customers.   All alerts are ...

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I'm currently running a trial of OpsGenie on the standard plan and really like it so far. Will probably go ahead and subscribe for our ops teams. Looking into how to integrate our local systems I fou...

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I can get an alert successfully created with this PS scriptlet: [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12 $body = @{    "priority"="P1"; ...

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Hello,   I’d like to know if anyone was able to integrate OpsGenie with the last version of Splunk (7.2.*).   We use Splunk 7.2.5 and Splunk Enterprise Security 5.2.2 and we’d like to a...

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• splunk

From opsgenie alert-api, I am trying to get the alerts list for a particular team for last week Monday 8am to current week's Monday 8 am. Can some one help me modify this query pls response = reque...

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The Opsgenie provider was retired by Hashicorp because nobody was willing to own it. The Pagerduty provider for Terraform is massively popular and well maintained and it would be nice to have the sam...

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• terraform

Opsgenie has a new look! If you haven’t seen it yet, you should check it out. We’re extremely excited to announce the transformation of Opsgenie’s user interface (UI). The new design aims to simplify...

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Would be great if the incoming email Integration also had a way of reply to an email when the alert is closed or notes are added. The system I'm working with supports reply to one email address ...

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Hey All, Happy Friday, I was wondering if anyone can point me to where I can find a tutorial on OpsGenie. Thanks Victor

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I have this scenario I'm looking for assistance on. These particular email alerts I have integrated into OpsGenie get filtered based on the subject name and assigned an Alias for the deduplication ef...

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Hello, I have a bit of a complex question and was curious if anyone here might have some better insight on how to achieve this: My goal is that if am alert comes in at night, a user should not re...

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In lieu of a Best Practice Wednesday post, I thought today I would provide some information around various enhancements announced at Summit 2019. It is after all a "Best Practice" to stay up-to-date ...

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Sometimes, you might need to setup more than one from the same integration in order to specify alert creation depending on your filters defined under the integrations, and it might hard to check all ...

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I have the exact same issue as can be found on the old read only forums here: https://community.opsgenie.com/t/alert-sounds-on-huawei-running-emui-8-0/1066/6   Is there anything that can be d...

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Hello,   We use a routing rule to route alerts mo.-fr. 8:00-18:00 to escalation team1 Everything else get routed to on-duty schedule. At on-duty schedule we rotate weekly.   I hoped t...

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Does OpsGenie have a way to monitor if a voip phone line is down? 

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• voip

Hi there! Happy Summit week! We’re excited to announce our fresh, new look! Inspired by customer feedback and Atlassian’s brand aesthetic, the new Opsgenie user interface  is streamlined. You'll...

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                        Join us for an overview of Opsgenie and to learn how our modern incident management solution improves how quickl...

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Hello,  I want to know if is possible to disable Quiet Hours (configured under my profile in Opsgenie) when I am on on-call? Do I have to disable it manually? Thanks,

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• notification
• opsgenie

Please share me Document to know about Atlassian OpsGenie i want this to install and work on it .Please share me guide to know about this and setup thsi.

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• jira
• opsgenie

I am using the opsgenie app on my moto G5 plus running Android 8.1. All the notifications play at max volume even though my notification volume is pretty low. I found this post online (https://commun...

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• android

Hay All   I am just getting started with opsgenie and i am trying, to get the watcher xpack in elastic to set the priority of the alert. But i cant see how to do it.   any advise&...

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• watcher

It may seem intuitive to some, but a common mistake that folks make is giving too many users in their account Owner or Admin roles. These roles have the power to change many configurations in the acc...

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• opsgenie

We’re excited to invite you to this action-packed webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. Mar...

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I have a request to have OpsGenie  trigger notification to on-call team members for ITASKS. I tired to Clone the Create Alert Business Rule and then change the Table to ITASK but of course it wo...

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• servicenow