Opsgenie

Hi,  I guess it is possible to trigger an Opsgenie call when a P1 issue is created in SD, however would it be possible to push an update as a comment/or changing a field (e.g. assignee or custo...

• opsgenie

I'm just starting to integrate our Nagios with Opsgenie.  I created a service template and assigned it to a test service.  In the logs, when switching to criticals I see nagios2opsgenie bei...

• nagios
• opsgenie

I'm not sure if this is something wrong with PC softphone configuration but we'll need that the app will have a default Edge or pool of Edges and it's not requesting the URL each time than an agent l...

• opsgenie

Hello I have the priority level in Prometheus set as 'severity' with values low,medium and critical. I tried using Opsgenie's 'Custom Value to Opsgenie priority' option with value {{severity.su...

• atl-orange
• opsgenie

Hi, I am trying to send elastAlerts to OpsGenie. On the ElastAlert documentation, they are asking for a key from OpsGenie, but i dont see any ElastAlert integration in the OpsGenie list. How do i go...

• opsgenie

I'm new to Opsgenie. We are in the process of defining all of our Services (over 300).  Most of them have the same text except for Service name and description.  Is there a way to create 'M...

• opsgenie

Hi! Is there any way we can make the Jira Integration only create alerts on a time frame? I finally got it to filter only the right alerts but I wanted the alerts to only happen on after-hours. Help...

• jira-service-desk-cloud
• opsgenie

Ops Genie Service Now integration is not updating the ops genie alert id or alias on the incident. The alert upon creation in ops genie should update the ops genie alert id on service now's incident.

• opsgenie

We have number of teams working on same project in different timezone , in this case how your tool trigger notification in regard to their timings . suppose i have escalated an issue and i want to co...

• opsgenie

At Atlassian, we operate always-on services for thousands of customers. We’ve learned a lot about responding to incidents and downtime. Now, we’re sharing what we’ve learned in the first-ever print...

• incident-management
• jira-service-desk
• opsgenie
• statuspage

Hey all Been using opsgenie for about 2 years or so. (from before it was Atlassian)  They recently updated their UI to "match Atlassian standards" and I find it much less useful now. I have a...

• opsgenie

I am looking for a network monitoring solution to deploy on-premise. I can't work with Opsgenie because it's in the cloud and I work with very sensitieve data.  Data that is so sensitive that ...

• opsgenie

Is Opegenie have "alert on floating window" feature. I am looking the below feature.  If I place the mouse pointer on Opegeine alert then it should show alert details in the floating windo...

• opsgenie

Hey, We have a system which keeps track of when each server last checked in. The data is available by using a restful JSON API. Is it possible for Opsgenie to call the API, and then if the timestamp ...

• opsgenie

HI, I am getting an error when creating an alert in a powershell script. The command below: start /d "c:\lamp" lamp createAlert --message "Destination Host Unreachable from [MBT_Storage]" --source ...

• opsgenie
• powershell

Hello, I am experimenting with the OpsGenie free version to see what it can do.  I am caught in a catch-22 regarding alerts.  If I specify a team as responder, I need to define a 'route' f...

• opsgenie

Hi,   I'm new to using OPS Genie and currently studying the documentation as i'm planning on automating the creation of incidents based on the alerts we receive.   I'm also studying Mar...

• opsgenie

Hi, I want use opsgenie to ack problems on Zabbix (via Marid). When i ack on opsgenie, on the /var/log/opsgenie/marid/script.log i have message: ERROR: [Acknowledge]: Could not execute at Zabbix; r...

• opsgenie
• zabbix

Hi, new to Ops Genie, i was experimenting with generating reports today and found that when using download data inside a report, and selecting the 3 dots inside a panel on the report dashboard, (vs s...

• opsgenie
• report

I'm having trouble mapping an extra opsgenie field to the company on ServiceNow. Can someone help me?

• opsgenie
• organization
• servicenow

Hi, I read somewhere (i can;t find the link now) about OPsGenie on Premise. I just wanted to check, is this a self hosted offering of OpsGenie?

• opsgenie

What are sub-tasks in a story? Who creates it? Suppose I am writing a story for login screen, can OTP authentication be a sub-task in it?

• opsgenie

Hi, Users will only be notified on responder alerts on priority P2 or P1. For P1 and P2 alerts an incident will be created (Associate, Owner and Responder). Global Policies: 1. Decrease the priori...

• opsgenie

Hi everyone, I have configured my Jira instance to collate all the issues within our project portfolio into a capacity plan program I created in Big Hand. I am using the original estimate to estimat...

• jira

Haven't found a way to make current calendars in OpsGenie sync with Outlook Calendar. When exporting to outlook I get the message:  Add this Internet Calendar to Outlook and subscribe to update...

• opsgenie