It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Template Creation

I'm new to Opsgenie. We are in the process of defining all of our Services (over 300).  Most of them have the same text except for Service name and description.  Is there a way to create 'Master' templates to be pulled in for any service? 

Thanks

1 answer

1 vote
Samir Kafel Atlassian Team Oct 11, 2019

Hi Laura - We don't have an option like this to be able to have an incident template that you can use in different services, but within a single service, you can clone an incident template there. If you could reach out to support either through the blue chat bubble in the bottom righthand of your screen when logged into Opsgenie, or by creating a ticket at https://www.opsgenie.com/contact-us#/ (or email support@opsgenie.com), we can discuss your use-case in more detail to see if there is a workaround, or if this should be entered as a feature request! Thanks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

What’s New in Opsgenie October 2019

Hi there, we have a lot of exciting announcements this month, specifically around Dark Mode. You don’t want to miss out!    Dark Mode for Mobile App is here! A few weeks ago, we annou...

1,403 views 3 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you