I'm not sure if this is something wrong with PC softphone configuration but we'll need that the app will have a default Edge or pool of Edges and it's not requesting the URL each time than an agent logIn in the PC.
Do you know what is wrong with it?
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
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