Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Time based alerts through Jira Integration


Is there any way we can make the Jira Integration only create alerts on a time frame? I finally got it to filter only the right alerts but I wanted the alerts to only happen on after-hours. Help would be much appreciated!

1 answer

1 vote
Emirhan Atlassian Team Oct 09, 2019

Hey Niel, 


Thank you for your question. 

Unfortunately not only for Jira, but also for other integrations putting time frames as a filter is not option right now. However, as a workaround, I could recommend you using Notification Policies.


Basically, notification policies allows you to suppress/delay/auto-close alerts if they match with your defined conditions, also you can put time intervals so when an alert is created in Opsgenie, creation time will also be checked by your notification policy - see attached. 

WhatsApp Image 2019-10-10 at 9.46.53 AM.jpeg

Do you think that workaround would work for you? 

Let me know if you need any further assistance on this issue, would be happy to assist!

Hi Emirhan!


I had a look at this too. I think that's just a time-frame for the Policy selected. It's not a rule that restricts incoming Alerts to that time frame. It would have been a good feature to use if it actually automatically closes/deletes alerts on certain time frame but I don't believe it allows that.


Kind Regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

171 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you