Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Ops Genie Service Now integration is not updating the ops genie alert id or alias on the incident

Ashmitha B
Ashmitha B
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 26, 2019

Ops Genie Service Now integration is not updating the ops genie alert id or alias on the incident. The alert upon creation in ops genie should update the ops genie alert id on service now's incident.

Answer
Watch
Like Lenin Raj likes this
799 views

1 answer

0 votes
Samir
Samir
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 30, 2019

Hi @Ashmitha B ! Would you be able to reach out to our support team via the blue chat bubble in the bottom right of your screen when logged into Opsgenie, or by creating a ticket at https://getsupport.atlassian.com, or sending an email to support@opsgenie.com so we can work with you directly on this issue?

 

Thanks!

-Samir

Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events