Happy New Year! We don't use OpsGenie for ticketing, but as a way to triage alerts. When we open it, then through automation it opens as a Jira ticket and the engineers work it there. We are ...
I am working on a dev instance of OpsGenie and also have a production instance. I would like the ability to export a schedule that has been created in dev and import this schedule into the production...
I would like to create a custom filter based on the image below, that finds all closed alerts for the team "Beam and Gleam" and that the description contains the string "37-No Water". This is ...
Does anyone know if there is a way to include the incident number as a dynamic field in a stakeholder notification email? I’m looking for a way to help stakeholders see when update messages relate t...
What number does opsgenie use when calling? for HK, China & US
Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .
Hi there! I was wondering if webhooks are available on free plans. I tried to follow this guide, but I saw that I don't have the ability to add integration in my setting page.
I was wondering if there is a way to show the updated description in a Slack channel of an alert when an UpdateDescription action happens.
Hello all, We are using Opsgenie to create & update some Incidents in the Status Page. For example, if a certain Opsgenie problem is created, it will create an incident in the Status Pag...
I'm trying to figure out a better way to do some formatting on JSON arrays that I'm receiving through SumoLogic webhook. I have the description of my integration set like this: """ username: {{_pa...
I have searched the forum before posting. I am looking to simply reject or deprioritize incoming email alerts within OpsGenie. For example, using the email integration ignore any incoming...
I have an email integration set up for alerts from an application but alerts are not getting created. I do not even see any record of them being received in the logs. I know is it partially working b...
I have an integration with Whatsup Gold. The alert has preconfigured text that it sends. If I am using a free Opsgenie account, will there be any limitations with the text it is allowed to send...
We have our own monitoring software at our company. I need it to send sms messages for critical alerts, but sending to <phone number>@vtext.com isn't reliable. It's never been relia...
I am working to create a custom 'Who's On-call' widget for opsgenie similar to this: https://demo.pagerbeauty.sergii.org/v1/schedules/PDUQGYJ.html - Specifically I'm stuck creating the 'From' an...
Hello, We send multiple alerts from different sources into Ops-Genie and one of the source is GCP stackdriver. We have created multiple alerting policies in GCP and integrated it using GCP Stackdrive...
Hi Team, I have integrated Incoming Call to Opsgenie, now I understand the routing rules are only for alerts, I would like to know how can I set the on call schedule or modify the settings in ...
Hello, I am looking to add Jira worklogs to opsgenie notes and I cannot find the correct syntax anywhere for this. Can this be done? I have tried the following syntax's and many more...
Hi, I have following alert [Prometheus]: CRITICAL on 10.100.129.192:9104 - Exporter_State If I am trying to search, this query doesnt fit message: "[Prometheus]: CRITICAL on 10" While this one ...
Hi All, I want to get all team members details based on their teams and I want to get their escalation policy. I want to get those details as a file format. Is there any option to get those detail...
hi Support team, We have some alerts from integration which triggers only during some specific maintenance period , how can i stop the create the alert over opsgenie. > delay not...
Hello, In our project, we have set up Opsgenie for alerts. They all came with the generic "incident raised" summary. (see picture 1). I am trying to change this for the alert to show the ticket...
We're creating alerts in OpsGenie via a New Relic workflow webhook. When the alert is created. Is there any way of getting the tinyId to be written as an attribute in the same alert? Or can I creat...
I am setting up a rotation for manually deploying releases on my team. I would like the ability to post when someone's "rotation" starts using the Slack integration; however, it looks like I'm only a...
We are trying to configure the JSM integration in a way that seems like it would be basic functionality. Basically, we just want to set a condition to have the JSM integration only create t...
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April 3, 2024 4:41 AM PDT |