Hyperlinks not working within the new JSM Opsgenie

[Jasmine Thomas (TechTime)]

I have this issue with the new embedded alerts in the new JSM Opsgenie merge:

In Opsgenie, the hyperlinks were hyperlinks.
In JSM they are just showing as text.

Is this something we can get fixed?? Is there a workaround? How can I make changes to this?

[Nadhila Savira · Accepted solution]

Heya Jasmine,

This is definitely something us as support team would want to check further, and possibly cross-check with the development team as well. I was going to create a support ticket for you, however, I cannot see which site is related with this community post.

I do not want you to mention your site on this post as a comment as it will become public knowledge, so do you mind creating a support ticket on https://support.atlassian.com/contact/ please?

[Jasmine Thomas (TechTime)]

Thanks I will create a support ticket now.