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Zoom is now available in the Incident Command Center! Here's how to use it.

The ICC is part of the Incident Management and Enterprise Communications feature set in the Enterprise Plan. To use your Zoom account in the ICC, first go to the conferences tab from within your team and click create room. From the dropdown menu, select Zoom as the option. 

Screen Shot 2019-09-18 at 11.51.03 AM.png

Please note, you must be the administrator of the Zoom account in order to complete this successfully. 

Next, go to the Incident Template, and select your Zoom Conference Bridge from the list in the Conference Bridge field.

Screen Shot 2019-09-18 at 11.20.43 AM.png

 

Once an incident is open, click on the link to the ICC.

 

Screen Shot 2019-09-18 at 11.54.10 AM.png

The Zoom conference will then open in a new window.

combo image_icc_zoom.png

 

Now you're all set to take command of the incident using your Zoom conference bridge!

 

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