It's very annoying that source tab of jira is still looking for FECRU and then it returns following error. This list may be incomplete, as errors occurred whilst retrieving source from linked...
How to make field Time spent (when resolving task) as required field?
Hi, I'm just trying to create my projects and test cases in Zephyr for Jira. Is there any way how to change order of test cases in test cycle? Order is by Jira ID. What if I want to add some new test...
I'm trying Jira Agile. My company are doing designing and printing. My questions are; 1. I divided the company into 3 division, that is design, production and admin. All using a simple task, (TODO,...
Hi, When I reply to my Jira issue emails a response is added to the ticket (I love that part). What I don't love is that the images on the email are added as images in the ticket. E.g. I don't do...
JIRA is running on a CentOS machine, as is GIT. The server running JIRA can clone the GIT repo, using it's ssh keys (as the user JIRA is running as). When I configure the JIRA GIT plugin, I set t...
Sometimes with browser issues or time outs, a user has been typing a lot of data when his browser crashes when trying to save. Is there a auto recover feature or auto save feature to prevent loss of ...
Today I was trying to query some customer issues in JIRA using a text custom field “SF_case” field and noticed an inconsistency. Running the following query returned nothing but saying “No matc...
I have set two of the users in our instance to Watch All in the project roles. However, in the individual issues, they are not showing up as watchers in the list. Is this separate from one another?...
can we downgrade JIRA licence from 100 users to 50 users?
I have a couple Sprints open in my Scrum board. Each week when I close out a Sprint, open tickets in the Sprint will move to another Sprint week. Is there a way I can have the tickets automatically m...
Why does JIRA take so long to receive incoming emails that create tickets in our account? On average, JIRA receives the emails 30 to 40 mins after they are sent, where the actual mail account inbox r...
We're trying to include clients in our JIRA workflow. Currently, the way it typically happens is that a client reports an issue (a task to be done), then our manager translates it into a number of su...
Trying to deactivate a user. Documentation @ https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser says that I should be able to see the "active " check box ...
Hi there, I am working on building a customer support system for our application that will kick off a ticket being created in JIRA with fields mapped from that form to the ticket itself. Essentiall...
We have a couple of projects that live in the same Stash/Git repository. We are commenting the Jira bug numbers on the Git commits, and so when Bamboo builds, it indicates that the build includes f...
Weird issue we are experiencing. Some of our users cannot see the avatars/profile pics of the other users while in GreenHopper, when either on Plan or Work tabs. They can see their own profile pic ju...
We have over 40 plugins in JIRA and it was becoming pain to install them frequently on test enviornments, so I tried to copy all the 40 jars from production environment to test environment under $JIR...
I want to create a dropdown list that will be populated based on a file.
Since you can't use Jelly on Jira OnDemand, how would I go about creating an auto-close function for tickets over a certain age when they have been resolved?
Hi, I imported issues from a csv file and a few users got accidently created. I tried to delete them all, but one got stuck with this message: The user someVeryLongName does not exist please...
I got this error when I try to upload the plugin to my new 6.1.1 (upgraded from 5.2) evaluation version. Could not find a handler capable of installing the add-on at jira-greenhopper-plugin-6.3.3.j...
How do I remove someone as the reporter of an issue to allow deletion of that user? I have them marked as inactive but it seems crucible does not take into account the inactive status of the user an...
Hi there We use the Checklist plug in extensively in my company. What would happen to the data we have stored in the checklist fields if the plug in were to fail?
Hi I have just installed Jira (6.1) and i'm now trying to add Zephyr but i'm unable to do so. As it's saying zephyr is not compatible with Jira 6.1. Do you know when Zephyr compatible ?
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