Can´t delete wrong imported user

Hi,

I imported issues from a csv file and a few users got accidently created.

I tried to delete them all, but one got stuck with this message:

The user someVeryLongName does not exist please select a user from the User Browser.

I tried to delete him from CWD_USER, but that seemed to be a bad idea, because he is still in the user management. :/

Any suggestions?

Greetings

Marc

2 answers

1 accepted

Hi Marc, that's really interesting because JIRA rely on the information into the CWD_USER table to display the users on User Browser.

The only thing I can think is that it can be related to some kind of database cache, it's more common for instances using Oracle, database transitions needs to be followed by the commit; command in order to actualy save the modification.

In any case, this may be resolved by restart the application, did you have the chance to do that?

Cheers

Hi,

I had to restart our Jira instance, thx a lot for the hint, it was kinda obvious :o

Thx!

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