Sometimes with browser issues or time outs, a user has been typing a lot of data when his browser crashes when trying to save. Is there a auto recover feature or auto save feature to prevent loss of data? I know Confluence has one. Any option to turn on in JIRA?
Ok got some good news on this one. The auto save ability is partial there with the release of the brand new issue UI. So if you view an existing issue on the backlog or on the issue's own screen, you can enter content in the description field and it will be auto saved in a "draft" update. You can close the tab/browser/computer and that draft content will be there when you go to edit the description next time. It only becomes published when you hit "Save"
The trick for now is to create a basic ticket, and then edit it via the new UI when adding the detailed info so that it auto saves in case something interferes with your work. Again, hit "Save" to publish.
I think their decision to only have auto save here for now is that;
That's sounds horrible :(
Jira should have been there for you. I suspect/hope the new experience is coming for creating tickets too, but auto-save is way overdue for a product of this maturity.
The other limitation I've found is that the new issue experience is really still in beta, so you will have to decide between losing some traditional functionality and gaining auto-save on edited descriptions. For instance, you can't (yet) insert an image into the description that is already uploaded to the ticket, you have to re-upload and insert at the same time.
(also; Windows update force reset sucks)
Oh, the number of times I have had to refresh the screen and delete and reinsert images... I don't even try to save tickets anymore; when I finish the description (which always takes forever because I am back and forth between 20 things), I just copy the whole thing, refresh the screen, paste over whatever is there when the screen refreshes, delete the non-images and then reinsert. Seems like a lot now that I am writing it all out...
And by the way, even though your suggestion was a great one, I've turned to the very modern technological fix of drafting myself an email and keeping notes in there about any tickets I need to raise. (Gmail does such a great job with autosave.) Works fine and allows me to be suitably distracted all the time, but it does remind me of 20 years ago when I used to email myself things in order to save them or pass them between computers. Ahh, technology.
Totally, totally with you on the forced reset
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