Today I was trying to query some customer issues in JIRA using a text custom field “SF_case” field and noticed an inconsistency.
Running the following query returned nothing but saying “No matching issues found.” (NO error was reported):
% SF_case ~ 00002075
I got the expected result only when the number was enclosed by either single or double quotes:
% SF_case ~ '00002075'
% SF_case ~ "00002075"
Note that in case of another custom field, all three queries below work as expected:
% GlobalID ~ 64412
% GlobalID ~ '64412'
% GlobalID ~ "64412"
If the same “~” operator is used for both fields, then why their behavior is different?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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