Why does JQL LIKE (~) operator not find my issue?

Today I was trying to query some customer issues in JIRA using a text custom field “SF_case” field and noticed an inconsistency.

Running the following query returned nothing but saying “No matching issues found.” (NO error was reported):

% SF_case ~ 00002075

I got the expected result only when the number was enclosed by either single or double quotes:

% SF_case ~ '00002075'

% SF_case ~ "00002075"

Note that in case of another custom field, all three queries below work as expected:

% GlobalID ~ 64412

% GlobalID ~ '64412'

% GlobalID ~ "64412"

If the same “~” operator is used for both fields, then why their behavior is different?

1 answer

Is GlobalID the same text custom field type? Are the using the same type of searcher?

Perhaps it is because of the leading zeros in the SF_case value. Without the quotes, Jira might be interpreting the value as 2075 instead of 00002075.

Yes they are using the same searcher and are the same text field type.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

59 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you