Why does JQL LIKE (~) operator not find my issue?

Today I was trying to query some customer issues in JIRA using a text custom field “SF_case” field and noticed an inconsistency.

Running the following query returned nothing but saying “No matching issues found.” (NO error was reported):

% SF_case ~ 00002075

I got the expected result only when the number was enclosed by either single or double quotes:

% SF_case ~ '00002075'

% SF_case ~ "00002075"

Note that in case of another custom field, all three queries below work as expected:

% GlobalID ~ 64412

% GlobalID ~ '64412'

% GlobalID ~ "64412"

If the same “~” operator is used for both fields, then why their behavior is different?

1 answer

This widget could not be displayed.

Is GlobalID the same text custom field type? Are the using the same type of searcher?

Perhaps it is because of the leading zeros in the SF_case value. Without the quotes, Jira might be interpreting the value as 2075 instead of 00002075.

Yes they are using the same searcher and are the same text field type.

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