Weird issue we are experiencing. Some of our users cannot see the avatars/profile pics of the other users while in GreenHopper, when either on Plan or Work tabs. They can see their own profile pic just not other users. We are using IE 10/11.
One other issue I have noticed from users is that they can't set their own profile pics/avatars themselves. Once they select their .jpg image and click 'Confirm' nothing happens...you can keep clicking confirm and its like the button doesn't do anything, no pic change or anything. I, as the admin can change their pics but I'm wondering why they can't?
Are these browser related issues?
I have a user having similar issues, and it doesn't matter which browser she uses, she can see her own avatar and one or two others, but no one else's. We've tried clearing the browser caches, and checking the "remember me" on the login (suggestion from a different related question) but nothing works. My avatar is a jpg, not a png, and she can't see it either. If anyone has any other suggestions it would be much appreciated.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG