Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s lan...
Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
I have a user within my team that needs their authentication reset however they are not a managed user. How can I do this? They cannot log in to raise a ticket and I also do not have the power to do...
I have a project that I would like to be visible only in a single helpdesk space - but if I go to project's settings / portal it doesn't allow me to change it. So, how can I change this, pleas...
He seguido los pasos para crear mi organización en Jira y en Grovestack como entidad sin ánimo de lucro la cual ya se encuentra aceptada en Grovestack, pero no aparece la activación en Atlassian, sig...
Hi, we are currently using Jira Plans to manage multiple projects. Within these projects, several teams are involved, each contributing their part. As the number of parallel initiatives has increase...
I don't see the issues tab anymore. I can't get to the permission schemes !!!!
In our organisation, One Epic completes in multiple Sprints 1,2,3,4 SPrints have Story what is the best way to track the Epic is a part of which which sprint ? How can i track progress of each ...
Hello , I engaged Rovo agent to analysis 100+ work item and fetch some key information from comment, since it is high volume output , Rovo saves outcome in CSV file in path https://sanofi.atlass...
We got notification that there is a new JIRA. https://ssctech.atlassian.net After typing my email address in on that link, I keep getting a message stating: "my email address" does not have access...
Rovo is not enabled for this site or for the rule actor. Talk to your admin about enabling Rovo. Im the admin and everything is active. I see the Rovo menu on the left panel, I dont see the Rovo app...
Pessoal, bom dia! Preciso realizar o cálculo de quanto tempo um item ficou bloqueado (flag). Sendo assim, consigo pegar a data/hora início do flag até a data/hora fim do flag. Porém, esse tempo prec...
Hi, is it possible to add a logo to a Project Issue type form? How can I add it?
Hello! I am doing scrum with my team and using JIRA board to manage our tasks. However, since we are doing a lot of PM work, there are many tasks with dependencies and not purely "do" tasks, more li...
Hello, We are facing an inconsistent access issue on our Jira Cloud instance. Some users are unable to access Jira, even though: They are listed as Administrators in the project user management: ...
Hi Team, I was working on the use case: Calculate the bug Resolution time, here it was calculating the time from, issue creation to completion, and it was working fine. Now I have another us...
I am creating a Jira automation to copy the Dev Owner field from the Story issue type to the Bug issue type. However, the field value is not getting copied correctly. The automation shows a successfu...
I have a 3 boards. All boards have the same filter query. Board1 lists all the stories i have created and when i click on the stories, it lists out the issues under it. Board 2 and Board3 lists out...
This is really inconvenient if you want to see ALL items within a given list, I don't want to have to click through lots of items to be able to open up the full list. Please can you restore the toggl...
Hi, Can you restrict access to users to not seeing other users defects, so company A can't see Company B defect but they are in the same Project repository? Scenario I may have is that we may have ...
Hello community, I've added a webhook component to my Jira automation flow to gather all sprints (https://jira.hel.kko.ch/rest/agile/1.0/board/18307/sprint) To process the response and find a speci...
what is the best way to manage API tokens? How can I know when the token expires so I can generate new one?
Can I give someone on my Jira site an API Token with rights to get emails of my users through API but not admin rights?
Our GitKraken - Integration is not working any more, we get the message that there is a billing isue but when we have a look in Jira everything is fine. GitKraken wrote that it is a issue of Ji...
Hello, We are currently unable to manage billing for our Atlassian account because our previous Billing Admin has left the company, and there are no remaining users with the Billing Admin role. ...
The activity tabs in Jira now only display one tab with the others accessible via 'More'. This is very annoying Once again Atlassian makes unnecessary changes for the customer and keeps th...
I’m trying to understand Atlassian’s upcoming data contribution changes for customers whose highest active plan is Premium. Atlassian says these changes take effect on August 17, 2026. Based on the ...
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