...ook at my DKIM lookup for "nautilus.com.:s1" it correctly resolves Atlassian's DKIM's public key data on both S1 and S2. However, the verify email checker is still showing as broken. Am I doing s...
I was wondering why Atlassian document is not complete, I just wanted to know how can I logging to Jira through API, but there is no human friendly documents related to this, or if there is some...
It is possible to randomly assign a ticket when it has been crafted. Thank you in advance for your help
Since a couple of weeks I have the new JIRA lay-out. Before, the tempo plugin would appear on the main page of an item (bug, task, …) and I could see a list of all worklogs that were registe...
Using Excel power query i'm able to automatically download the queries into excel and perform change in values. I would like to have an automation (Either you call it as integration / API) w...
Hi, We have an issue where we are getting logged off everytime we switch between JIRA and Confluence even though it's 2 different accounts. First, we don't host our on Atlassian products, b...
I have an active directory set up both in Azure and on-premise. We also have ADFS set up for single sign-on, and the ADFS servers are in Azure. We are setting up Jira Service Desk and Confluenc...
Hello, My team uses JSD Cloud for our customers but also take incoming calls and log them in the solution. What Im trying to see is if there is a way to label a certain case a certain way so that it...
Hi, we have a few new users of Portfolio that can see the option for initiative in the drop down but cannot see the initiate detail. Any ideas?
hi, i tried to access the details of pull request assigned to an issue. the following code get an NPE ... any ideas? import com.atlassian.jira.plugin.devstatus.api.DevStatusSummaryService ...
I am looking to auto assign an issue request to the next available agent based on workload. so if agent 1 is working on 3 request and agent 2 is working on 3 request I want the next request to autom...
Hello Atlassian Team, My team has been using Jira for a couple of months and we tried to migrate to the new Jira product management version. However, if we want to keep the entire hist...
I have a request to set/change the encryption in the configuration of the JDBC driver for Jira to AES256, 3DES168. This concerns the encryption between Jira and the Oralce database. Does anyone know ...
Hello, for my taste the default height of jira issues on a board is much too high. Is there any way to change that? I think half the size would be enough. Thx, Michael
Working on CSV file to generate bulk tasks. Get error message about Account is required
I am using jira and service desk. we have the add on EXOCET to synchronized the tickets with jira issues. My problem is when i EDIT a comment from Jira the comment does not change on tick...
We are going to migrate jira 7.3.3 database from sql2008 to sql2017 so will there be any compalibility issue or consequences if to do the migration of database ?
Hello Team, I need to Stop being adding a particular user to a Watcher list when the issue got created Can you please help me here how to do this. Reason: > I dont want notifiation...
I'm establishing a workflow; the aim is to automatically flag an issue when it is moved to a certain status. I've managed to set the resolution to impediment by adding a post function but don't know ...
In the documentation it says: Create a subtask A subtask can be created for an issue to either split the issue into smaller chunks, or to allow various aspects of an issue to be assigned to differe...
My company uses Jira Service Desk and Confluence in Russian. In our company, a project is being created to receive requests from Chinese partners. Chinese partners are with us in the same Active...
I have added a Log Work field (with Time Spent) to my Edit/View screens. There is also a Tempo Log functionality on the primary page. When I update the Time Spent field, on the issue, the time is not...
Hi, after rebooting our server, we are getting a "unable to connect to database" error. We verified that the credentials we are using are correct. Here is the error we are seeing in the log: ...
Hi: I would like to be able to trigger the creation of an entirely new project, when a given issue transitions to the Approved status and I'm wondering if anyone else has ever done this. More detai...
Hi - I have an IT ALL group that I need to modify working days for (i.e. company holidays). I do not want to change the work days for all the individuals in my JIRA instance, just that g...
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