Jira Startup Error

[Paloma IT]

Hi, after rebooting our server, we are getting a "unable to connect to database" error. We verified that the credentials we are using are correct. Here is the error we are seeing in the log:

Caused by: java.security.cert.CertificateException: Certificates does not conform to algorithm constraints

How can we fix this?

[Nic Brough -Adaptavist-]

You need to use the correct certificates, but it's hard to tell where from that one line of log - there should be more telling you where they are and where they are failing.