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How to Set a Sub-task's Original Estimate Conditionally in Jira Automation?
Hi, I'm trying to create a Jira Automation rule where creating a task with a specific keyword automatically creates several subtasks with predefined settings. For example: I create a task with the summary: Create Badge for Staff Party Let's call this the Trigger Task. Since the summary contains the word "Badge", I want…
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Control editability of one field depending on the value of another field
Hi all, In most systems that I know of this question would be the easiest to answer, but in Jira it seems impossible. I have made a custom field on jira issues that is updated when worklog activity has been processed in our Accounting system. The field "ERP Entries Exist" is a radio button. Now I want to make sure that…
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BULK Delete
The new bulk delete feature on the filter page is very dangerous! It doesn't ask to confirm deletion or run through the bulk update process anymore. It's also a menu item next to the 'close' cross icon which is a dangerous too and could easily be pressed by mistake. Appealing to the product team, this UX is not a good for…
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Csv import failed with Fatal error during import: Cannot invoke "com.atlassian.jira.issue.MutableIss
Could you please explain this error Fatal error during import: Cannot invoke "com.atlassian.jira.issue.MutableIssue.getKey()" because "issue" is null i encountered while importing the defects from csv file.
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In Jira form i need hide or disable this Summary field.
When form create that time not able to delete or hide summary field. Any way available to set fix value in form fill time
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MCP NOT WORKING
Hi, I can't connect to MCP to atlassian anymore..I get the page to autenticate but then nothing happens after that..
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create a child work items under subtask
in my jira space ,i have hirarchical levels Level 1 — Epic Level 0 — Story / Task Level -1 — Subtask Level -2 — Child items Not natively supported i need level -2
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How to connect multiple Jira sites to Claude in the safest way?
The official Atlassian MCP connector only supports one site at a time and may I know how I can connect multiple Jira sites to Claude using the safest method?
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How to access Jira Data Source in Power BI?
We were accessing JIRA data of a project through Power BI Connector (OData Feed) for creating dashboards in Power BI. After migration of Jira to Cloud, how can I access the same Data?
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bug report
Why is it that when I comment on a Jira Epic, clicking the bold button only bolds a part of the text within the same sentence while leaving other parts with asterisks? Fix this bug so that the entire selected text gets bolded correctly
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Remote MCP Server: OAuth succeeds but tools/list times out (since Oct 21, 2026)
Hi all, Since October 21, 2026, I can no longer use the Atlassian Remote MCP Server from Claude Code. OAuth and the initial MCP handshake work, but the server never answers the tool listing request, so no Jira/Confluence tools load. What happens OAuth flow completes in the browser ("authorized"), tokens are saved Client…
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How to sum up the story points for leadership reporting and update on dashboard using Story points
We work with native JIRA in which ROVO, Analytics are disabled (except for JIRA Automation). And we need to publish a report for leadership to showcase the work done vs the remaining/planned work (w.r.t. Sprints & Product Backlog). In JIRA dashboard, none of the widgets allow using "Story Points" as an input parameter…
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An automation rule that creates stories and subtasks under a Feature (Epic)
Help Create 4 user stories under a feature within the KSNS 2026 project where the Project Type field is updated to PDCA. This feature must not yet have any child issues. Under each of the 4 stories created, there must be two subtasks: Subtask 1 and Subtask 2 The trigger is that the feature’s Project Type field is updated…
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Jira Cloud Automation - link Task and Subtask
Hi, i've created an big automation rules that's create Story/Task/Subtask on Epic creation: I link story on Epic with filds Parent -> Work Item but i don't find how to create link for task to story, subtask to story and subtask to task. Please, Someone could help ? regards
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Jira Cloud Free: storage still full after deleting attachments, Storage page shows "Something went w
Hi everyone, We're on Jira Cloud Free (cinewav-sj.atlassian.net) and hit the 2 GB storage limit. We deleted a large number of attachments more than 72 hours ago, but storage usage hasn't decreased and we still can't upload new files. When I open admin.atlassian.com → Apps → Sites → Storage, the page shows "Something went…
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MCP to Claude
Is anyone else having issues connecting with claude via MCP?
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Can one mark an account imported from Entra as a guest in Atlassian Cloud?
Thank you !
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Atlassian MCP down
Since yesterday, Atlassian MCP stopped working suddenly and now I'm still not able to connect to it again: I get ``` ❯ /mcp ⎿ Tried reconnecting to claude.ai Atlassian MCP, but the connection failed: MCP server claude.ai Atlassian MCP connection timed out after 30000ms ``` From ClaudeCode when try to either reconnect or…
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PHP2Shell used in atlassian products
I would like to know if the PHP2Shell vulnerability is also in any of the Atlassian products and if so if the fix has been implemented. I cant find any info on this.
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Creating a Plan (roadmap) from a Filter
I'm trying to create a Plan/Roadmap from a filter that will allow full hierarchical display (Parent > Epic > Story) as I'm able to see when I create a roadmap from a project. Does anyone have an idea of what JQL query I'd use to create such a filter?
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User Condition "is in group or team" Not in Production, Only Sandbox - why?
I created an automation rule in a sandbox project for when an Assignee is updated on any work item, the Team updates automatically based on if that user belongs to any of the native Jira teams. This worked well because the User condition Check to perform → User (Assignee) 'is in group or team' is available. I created this…
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Get list of all archived issues in Jira Cloud ?
Hi, We have recently migrated to Cloud. And for a specific work, I need to get the list of all archived issues with their issue type and status from my instance. At least for a specific set of projects. I tried using scriptrunner, but haven't been successful. Is there any way this can be obtained in Cloud ? This was…
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We are struggling to get support on buying additional licenses
Our BAU activity has effectively come to a halt due to insufficient licences. For the past seven days, we have been trying to purchase additional licences and have raised multiple tickets, but have received no response. It is genuinely shocking that a straightforward request to purchase additional licences can leave a…
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Log work has mandatory fields for time remaining and work description at Creation of the ticket
Log work is mandatory for my space. But time remaining, date started, work description were not mandatory. Are all fields made mandatory recently? if so, what's the logic? If CS team is creating a ticket for developer, how could they add time remaining part without proper dev understanding? Do let me know, if I can update…
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Will Jira Cloud-to-Cloud Migration Be Blocked if a Source Marketplace App Is Not Installed inTarget?
Hai , We are planning a Jira and Confluence Cloud-to-Cloud migration between two different Atlassian organizations. We have a scenario where a third-party Marketplace app is installed in the source environment, but the same app is intentionally not installed or licensed in the target environment, as we do not plan to use…