Hello, Recently, I upgraded our Jira instance from v6.4.12 to v7.13.13. We are stuck at a issue for which I didn't find any resolution in the web. I am not able to view data tooltip text when I hove...
Hi My sen is SEN-14194323. Is that server version can have a sandbox ? Thanks
Hi, We have integrated our Jira with Github, whenever PR created it will show up in jira development tools , that works fine, but it has all details except the reviewers details, it is always blank ...
Hi, When we are populating dates in the Advanced Roadmap feature, we have entered dates into the fields that are in our actual tickets. The dates for starting work, the dates for ending wor...
Hi, I'm trying to figure out a way to add a new customized incident status called Informational. Is there a way to do this? I can create new templates and call them Informational but working looking ...
I've connected Jira To slack following https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/ and created a connection between a Jira project and a Slack channel. I left the...
Hi, Just looking to reconfigure the wording within the email body on the customer satisfaction survey to include the assignee/agent of the ticket. I know it does already show it on the rating page b...
I need to export a project from a jira cloud to import it into another Jira cloud instance. how could I do that?
И как сделать так, чтобы через сутки карточки уходили в архив?
Hello, Regardind my question, I searched everywhere, but I couldn't find a solution. Any idea how can I reorder in backlog some closed issues? (In the current sprint) For example, I want to move d...
I downloaded the free trial of the Jira Issue history app. I wanted to try it out but had to face that i can not change anything in the middle section of the filtering options. I can change from proj...
Is there a way to query JIRA to track changes to a story description (either during a sprint or any- time period)
I have a testing project in Jira which has the issue types in the screenshot. I can filter by all of them except "Test". If "Test" is included in any filter (except all issue types), none...
Hello, please help Can I filter only tickets that have been reassigned to another project?
Hola, Estoy teniendo problemas de espacio en aplicaciones/atlassian/jira/var/export, debido a la cantidad de .zip antiguos. Se pueden eliminar los del año 2019 por ejemplo? Muchas gracias &nb...
We are new starters to using Jira here at SurreyCC and I was interested in how others have used Jira and Microsoft Teams together ? What have be the pro's and cons of using the two together ?&...
Hi all!! I am looking for an addon similar to roadmap, in our company we have standard suscription, so standard is what we get. We need to be able to set roadmap not only to epics but also ...
Hi! I'm trying to determine how to enable my account to add others in my business unit to watch a user story. I did go through the help doc and updated all of my settings as needed and...
Hi All, Could someone please let me know the JQL to search the link issues? EXAMPLE : project = X and link issues = is cloned by
I am very new to Jira and am working on my first Kanban Board for a group that have already started before me. They have asked me for the below, any advice would be appreciated. Components to ...
Hi there, We currently have a subscription for Jira Software; however, we would also like to use the free version of Jira Service Management. Can we do that? Thank you!
Hi, We are currently moving from server to cloud and we would like to create Confluence pages from the Jira workflow using Jira Scriptrunner. I already found this example from Adaptavist, b...
I try to use Scriptrunner to set Epic Status as part of a issue flow. The Idea is to attach a script as a post function. To keep it as simple as possible (to write the script) and as fl...
I've seen several articles around smart issue assignment in Jira. This is where issues are automatically assigned to users via an automation rule when the issue is created based on a "Round Rob...
Hello, I'm facing a problem where clock time to next support step is counting time incorrectly: In workflow post function it's described, that this clock should restart counting the time, b...
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