Hi, I was wondering if anyone knew how to configure epics as an admin for a company based project? Basically I want to remove sprints from the Epic fields and add start date and end date.
Hello everyone. I’m currently working on an automation that, if a work item has gone 3 days or more without comments and is in certain statuses, sends a Slack DM to the assignee requesting updates. ...
Is there any way to have emails go to a team or specific email if a automation fails? It appears that it can only go to the owner. This is problematic, as we have rules that were created by users who...
I want the epic panel to be set to visible at all times. Right now, if I open a project space, I need to manually go to the settings and toggle on epic panel. It's really inefficient to have to do th...
I'm struggling to get an automation to work correctly in JIRA Cloud. I've successfully set a trigger and gotten the lookup work items to return the expected results, but when trying to send an email ...
IGXL-139877 Working on jira case which is subtask code, currently in code review state. I am unable to move to delivery request state.
Currently, in Jira Cloud it is not possible to drag and drop subtasks or linked tickets to manually reorder them in the standard ticket view. It would be very useful if the platform allowed these ele...
Hi community! I am a bit stuck and hope you can help me. I have two automation rules: First one 2. Second one The goal: Based on the created sub-tasks from the first autom...
I am the CIO for a commercial publisher - need specific advice on workflows for editorial staff
Hello, I'm new to Jira and hope to get some insights from you good people. We are exploring the possibility and feasibility of planning work for our 3D printer farm using Jira. The tim...
Hi, since the switch to the new UI & navigation, I cannot for the life of me find how to open the epic panel and version panel. I need these to se % complete of epics and also versions (releases)...
Hello, We are using goals and we have just realised that we are unable to update current metrics. I assume that is due to the new update of metrics but I do not feel confident to transfer to...
jira projects
Hi everyone, I'm using "new" Forms on jira service tickets for conditionnal and dynamic fields. After form submission, I would like to make an automation making a synthsesis of all answe...
I received the email regarding We've deprecated nine organization APIs * How do I check and knows that I'm concerned? I am on Cloud for my standard instance. Can someone help?
Hi all, Trying to create multiple checkboxes in Jira Atomation when setting up a new task. But it seems the editor behind is a plain text editor, in fact, and can't interpret "[] " ...
HI i want to change default value of field if creator = user1. Can you help me I tried with postfunction in workflow but it havent conditions ( I also have Script Master plugin , but dont k...
I’m using a JQL filter based on the updated field. In the normal case, I query standard issues only for a project. (subtasks field is included) When a timestamp is available, I query both standard ...
I need to track time in between the fields , I have created automation ,here I can able to track the time in between the fields for newly created issues only.But I want to track the time for old issu...
Dear Support Team, I don't know why my account is permanently locked, could you please help to check the reason and unlock my account? Thanks in advance. BR Sky
Hi Team - I started a new sprint but somehow a done ticket is also appeared in this ticket with following details. I could not find an option to remove this done ticket from my current sprint. My cu...
It seems our subscribers (my boss and I are, as well) do not receive email notification. But, as admin, I receive email notification. Please have a look. &...
I want to get Jira certified but I cannot figure out how to sign up for a class
Hello, I would like to know if it is possible to migrate or copy my Jira/Confluence Spaces and Projects from a shared account to a new personal account while preserving all my content and st...
Hi there! Our instance has a custom field call 'Peer Reviewer' that we do not want our VMO team members to ever be input to as we want peer review to be done by internal team members o...
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| April 8, 2025 9:37 PM PDT |