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Jira
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What tips do you have for new admins learning Jira Cloud — what features should they tackle first an
I’m new to being a Jira Cloud administrator (someone who manages the Jira system for my team/company). What advice can you give me to learn Jira efficiently?
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I'm not receiving any emails with the verification code from Atlassian when trying to log in from an
I'm not receiving any emails with the verification code from Atlassian when trying to log in from another browser. Could you please check what the issue might be
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we can not logging by using the email : "HTO NOC Team" <HTONOCTeam@htoman.com> also the authentication code can not be received , can you support to sharing another method to access ?
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H support is not supporting
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Hi Everyone, I want to display All tests with different statuses to be displayed in Pie chart. Ex: Test execution A has 5 test cases, Test execution B has 3 TC, Test Execution has 10 TC. I wa...
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I was away from Atlassian.com for long time and in the process the shared space that I created got deactivated. Could you please help me on how to activate it? Shared Space: sendil.atlassian.n...
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Hi all My Board filter pulls in work items from a number of different projects and I have no issues with stack ranking different work items (I am the Space Owner and Project Admin) I have handed th...
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I'm just trying to access my Jira space but the page just keeps loading, sometimes it shows the "error page" but immediately reloads again. Any idea on how to solve this?
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Hello fellow colleagues, In 2023, it was my first time to use Jira Cloud with a free plan, and I have created a project which I called "Sandbox". I tried it out, created some draft stories the...
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Hello Atlassian team, you've been very helpful in the past so we want to share this problem with you and ask if you have a solution for it. Context We manage a pretty big organization (thou...
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I am looking to create a new jira board under an exisiting project. This board ideally will only be accessed by certain users who can't access other boards on the project. Is there a way to ...
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Hello, How do I create a document that provides an issue correction method before the user creates their ticket.
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I can't just edit story point estimation by not starting the sprint. Here by the hover I can edit the estimation: But to add story point estimation for the tasks with no active sprint is not po...
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Whenever status changed from "To Do" to "In progress" for EPIC, then update or assign the default value for story point as 1 and Priority as Medium. For this use case, i need automation script.
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As a product owner, I (like my development team) want to be able to see a hierarchical backlog in the backlog view. Currently, all items can only be viewed individually in the (sprint) backlog. Just ...
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We have products and where we support 3-4 parallel stream and each support for will end for 4-6 years. Currently we manage bugs in our home-grown tools like below. Supporting Streams: Release Str...
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Hello, We're experiencing a strange issue with our app that connects to Atlassian Jira via the REST API. The app uses an Atlassian account that has all the necessary permissions - the user is an or...
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Hi Team, I’m working on some automation using Jira Cloud REST APIs with OAuth 2.0 (3LO) authentication. My integration performs various site-level operations like creating issues, updating project ...
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This issue started occurring on November 3. When I create subtasks, the subtask icon no longer appears at the end of the parent issue’s summary in the Backlog view. This behavior also affect...
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what kind of nonsense is this?
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Hi There, 👋 I have a (manually triggered) automation that is deleting attachments from a work item if the mimetype is an image type 🖼️ and the filesize is less than 10kb (10000 bytes). ...
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I have an automation that listens to assignee change events. If a specific user is assigned it reassigns the issue to another user from a round robin user list. Now the problem is that the spe...
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Inconsistent: Create Issue API fails but Update Issue API succeeds for fields not present on screen.
Hi Atlassian Team, We’re observing an inconsistency in Jira behavior when interacting with fields that are not present on the issue screen (for example, the “Description” field). Steps to reprodu...
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Hello, I’ve created a custom field at the subtask level and would like to calculate its sum at the story level, limited to subtasks with a status of “Done.” I can sum all subtasks successfully, but ...
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We have various components in our project , I need to create a kanban board and group my work items by components, However I don't see Component in Group dropdown. Can you please let us know how Comp...
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| October 23, 2025 11:23 PM PDT | ||
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