Jira

As we continue to evolve Jira’s terminology to work better for all types of teams, we’re excited to share more on the terminology update from ‘Projects’ to ‘Spaces’. In this post, we’ll take a...

• Article
• cloud
• jira
• jira-cloud

We’re excited to introduce the Workflow Builder Agent, now available as a beta inside the New Workflow editor! Whether you’re seasoned or new to Jira, this AI-powered agent is designed to make config...

• Article
• agent
• ai
• jira
• jira-administration
• jira-cloud
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Hello Jira community! We're excited to announce the launch of our Teamwork Collection community group, and you're invited to be a part of it! If you use Jira alongside Confluence, Loom, Rovo...

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• cloud
• confluence
• jira
• jira-cloud
• loom
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Hi Community folks 👋 I’m April, a product manager on Atlassian Teams (Teams). I’m sharing some upcoming changes that may affect who can view and use what Teams in your organization. If you’re an...

• Article
• jira
• cloud
• confluence
• jira-cloud

Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you get started on your Jira journey:     Check out our Tips for All Team...

• Article
• atl-evergreen
• atl-jira-cal
• community-launchpad
• jira

Hi everyone, I'm working with Jira Xray and have created a custom test status called NOTAPPLICABLE, which I’ve mapped to the TODO category and marked as final. My goal is for skipped tests in a JUni...

• Question
• cloud
• jira
• jira-cloud
• xray

When user edit the due date from null to new date it should be update with the new date but if due date is already having a date and user tries to change it to a new date means, it should be revert t...

• Question
• cloud
• jira
• jira-cloud

Can you please advise how to include the test repository folder structure path when exporting CSV files?

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

Hi community My team primarily uses the backlog view in Jira cloud.  We have work items that are usually assigned to a primary person such as 'Jim', but there are subtasks that are assigned to ...

• Question
• cloud
• jira
• jira-cloud

I'm trying to get information regarding my user's managers to JIRA/ JIRA Assets. However my 'Assets Discovery - Users' won't bring their managers as a data locator. I've tried to configure this thro...

• Question
• asset-management
• assets-discovery
• data-center
• datacenter
• jira
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I have made and assigned multiple tasks in the Timeline view of Jira. However, I notice they do not show up in the Board view. There are no other filters applied in the board view. In the List view t...

• Question
• cloud
• jira
• jira-cloud

I have tried to search for answers, but I could not find anything. Is this related to the recent UI update? At first sight, there does not seem to be a relation with the informtion in the ticket. The...

• Question
• cloud
• jira
• jira-cloud

Hello!!! As an Admin user, I`m trying to claim for managed accouts in my organization after verify my domain. Although, i received a massage saying that another organization is claiming for ...

• Question
• cloud
• jira
• jira-cloud

We have requirement to capture Jira ticket status change into our system/database We are creating tickets programitacally (using rest API) and we would like get notified for any change in status f...

• Question
• cloud
• jira
• jira-cloud
• rest-api

Hi Community, We are a software development team including frontend, backend, and mobile developers. Currently, we are using story points for estimation, but I’m still not sure if this is the most ...

• Question
• cloud
• jira
• jira-cloud

Hi team, When I go to the doc editing screen and press the "I" key to type, it opens the "More actions" modal instead of typing the letter. I just realized this issue is related to Conflue...

• Question
• cloud
• confluence
• jira
• jira-cloud

I am not able to acess my board on my free jira account.  https://gospellawn.atlassian.net It give me the error message below. Please, help. Page unavailable Your Atlassian Cloud site is cur...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I found out that logs in Script Editor have duplicated records.  So logs look like that for every record: 2025-09-01 16:16:39,012 WARN [Project.ScriptName]: record name 2025-09...

• Question
• data-center
• jira
• jira-data-center
• script-editor

Hello Everyone,   How can we implement displaying HTML content in the footer or as a banner at different locations within Jira pages through jira forge plugin? For example: Display a warni...

• Question
• cloud
• jira
• jira-cloud
• jira-server
• server

Hello everyone! I am trying to figure out how to solve this problem: let's say that there are 2 users (user 1 and user 2) that are part of 2 different group (group A and group B). I have issues one...

• Question
• cloud
• jira
• jira-cloud

For our service management project I added the field Story Points but made it required. Now I turned it off, because I don't need it to be required any more. I made this change in the Field Configura...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,  I am trying to user 'Transition Issues' operation in order to change field 'Resolution' from 'Unresolved' to 'Done'. I configured the Permissions for the project as below: I still have n...

• Question
• data-center
• jira
• jira-data-center

In my organisation, we can all see response options from the Canned responses template in the case view - but why is it that only some can see them in the transition screen, when they set a case to s...

• Question
• canned-responses
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We are experiencing an issue with the Freshdesk–Jira integration. When Freshdesk attempts to create or update an issue in Jira, the request fails with a 500 Internal Server Error coming from Jira’s s...

• Question
• cloud
• jira
• jira-cloud

Good day everyone   I have created one automation rule with below steps, which is working fine: 1. When work item transition from x to y 2. Create a new task 3. Send email xyz 4. And: re-f...

• Question
• cloud
• jira
• jira-cloud

Is it possible to define the List view columns for all viewing, rather than allowing the team members define their own view?

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

I am getting the following error, when trying to clone an Epic and the child items: Error Summary : We couldn't clone [Issue Reference] Error Description: [InvalidInputException: [Error map: [{}]] ...

• Question
• clone
• cloud
• jira
• jira-cloud
• team

Right now there is a sprint in progress and I needed to extract a report from the this sprint with stories and tasks. Whenever I try to extract a report it doesn't show any stories or tasks from this...

• Question
• cloud
• jira
• jira-cloud

Hi! I am having issues with creating new requests in JIRA ServiceDesk:  The request is not created in the following cases: via email  via API (automatically generated error re...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We're looking to add confluence to Jira but keep getting a message about payment. Can someone let me know how to add this app as there are no outstanding invoices like it says.

• Question
• cloud
• jira
• jira-cloud